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Activation Bonus | Activation Pack | SIM Activation |
Inquiry Service | Recharge Methods | Sales Channels |
Item | Content | Subscription | ||||
Activation Pack~1 | 180 Days / $58 local data pass, 1GB per 30 days, Free csl Wi-Fi service | Auto-subscribed upon card activation | ||||
Local Data Day-pass5with free Wi-Fi service8 | ||||||
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1Day | HK$18 / 1.2GB | *122*532*1# | ||||
3Day | HK$38 / 2GB | *122*532*2# | ||||
7Day | HK$68 / 3GB | *122*532*3# | ||||
30Day(5.i) (Auto renew per 30 days) |
HK$90 / 1GB + 1000 local voice minutes | *122*532*5# | ||||
180Day |
HK$58 / Total 6GB 1GB / 30 days x 6 months |
*122*532*0# | ||||
Life Long Data ( Align with card validity) | HK$218 / 2GB | *122*532*4# | ||||
Voice service and SMS | ||||||
Local voice (per minute) | HK$0.06 (21:00 - 11:59) | HK$0.12 (12:00 -20:59) | ||||
IDD call (per minute)2,3 |
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Roaming voice | Refer to ‘ROAMING VOCIE CALL CHARGES' for details | |||||
Local SMS4 |
HK$0.3 / SMS (intra) ; HK$0.7 / SMS (inter) (Effective from 1 July 2020, charge of local intra SMS will be $0.3/SMS.) |
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International SMS |
To China: HK$1 / To others: HK$1.8 Effective from 1 September, 2019, charge of International SMS to China will be $1.0/iSMS |
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Other Services | ||||||
Voice Mail | HK$5/30Day | http://prepaid.hkcsl.com | ||||
Call Forwarding | Same as local voice tariff | |||||
Government license and administration free6 | HK$2.5/30 Day | |||||
Care validity 7 (after activation) | 360 Day | |||||
Maximum stored value | HK$ 5,000 |
Benefit of using VoLTE
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1) |
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
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2) |
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
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Must have items for using VoLTE:
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VoLTE-compatible handset
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Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
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● | Activate the handset’s VoLTE function: |
- iPhone | |
- Samsung | |
- LG | |
- Sony | |
- Huawei | |
- Xiaomi |
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Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
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VoLTE Video call is only available when both users are using VoLTE service.
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For enquiries, please call 179179.
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(a) | Any unused local Voice Call minutes and Local Mobile Data usage of Data Passes and 30-Day Pass would be forfeited upon expiry of data pass validity period. |
(b) | If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
(c) | If you subscribe to multiple 30-Day Passes simultaneously, all the Passes will be valid until the expiry date of the last subscribed Data Pass and you may use the Local Mobile Data usage and Voice Call minutes included in all the 30-Day Passes at any time during the extended validity period. |
(d) | The validity of the Life Long Data Pass will last until expiry of the Prepaid SIM Card. If you subscribe to multiple Life Long Data Passes simultaneously, you may use the Local Mobile Data usage included in all the Data Passes at any time during the validity period. |
(e) | If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes and 30-Day Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub- clause (c) of this clause. |
(f) | If you subscribe to multiple 30-Day Passes and Life Long Data Passes simultaneously, all the 30-Day Passes will be used first in accordance with sub- clause (c) of this clause. After the local Mobile Data included in all the 30-Day Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes. |
(g) | If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes and Life Long Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes. |
(h) | If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes, 30-Day Pass and Life Long Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity of which will be in accordance with sub- clause (c ) of this clause. After the local Mobile Data included in all the 30-Day Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes. |
(i) | 30-day pass will be auto-renewed in next day after due date. The service fee will be deducted from stored-value. For data pass termination, please press *122#532*5# or browse http://prepaid.hkcsl.combefore due date. |
- | Make / receive the first call or send the first SMS to activate this prepaid SIM Card. Please activate this Prepaid SIM Card before the expiry date shown on the Prepaid SIM Card packaging. |
- | This Prepaid SIM Card will be valid for 360 days from the date of Prepaid SIM Card activation. |
Balance inquiry | Press*122*1# or Login to:http://prepaid.hkcsl.com |
Subscribed service status | Press*122*2# or Login to:http://prepaid.hkcsl.com |
Reset password | Use your prepaid SIM card & dial *111# |
When the stored-value is about to be used up, or you want to extend the Prepaid SIM Card’s validity; you need to recharge your Prepaid SIM Card by any if the following methods:
(Only available at 7-Eleven Stores in Hong Kong)
Terms and conditions
The Prepaid SIM Card is made available to you by CSL Mobile Limited ("we/us") subject to the following terms and conditions and the General Terms and Conditions of the Prepaid SIM Card ("General Terms and Conditions"). Capitalised words are defined in the General Terms and Conditions