csl RoamSave

• Service introduction
• Tariffs
• Application Download
• Handsets supporting RoamSave
• User guide
  - Android
  - iPhone
  - BlackBerry
• FAQ
  - Android
  - iPhone
  - BlackBerry

Service introduction

csl’s RoamSave^{(1)(2)(4)(5)(6)}is a VoIP application, based on Wi-Fi connectivity, for use in Hong Kong and while you are abroad.  It offers FREE⁽³⁾ voice call minutes for making outgoing calls to any Hong Kong number and receiving incoming calls from anywhere in the world. Above all, RoamSave will save you huge voice roaming expense!

[New] Newly introduced free video call within RoamSave community.

RoamSave means:

• You can make/receive call, regardless of whether the called person is on a fixed-line or served by a mobile service provider. The person you call, or who calls you, does not have to be a csl subscriber or install the application.
• You may also make/receive video calls to/from other RoamSave users.
• You can continue to use your current csl’s number and have your caller ID displayed for people you call, or who call you.

Experience RoamSave in Hong Kong before departing!

Tariffs⁽³⁾

Applications Download⁽⁶⁾

You are recommended to download RoamSave application for free before leaving Hong Kong.

1/ Press *111*86# on your handset to download RoamSave application for free

2/ Go to Google Play, App Store or App World and use “csl” as the search phrase

Remarks:

1. RoamSave service is only available to csl subscribers and is provided to you under the terms and conditions of your mobile service contract.
2. RoamSave is compatible only with certain handsets, please click here to see the full list of models supporting RoamSave. csl cannot guarantee RoamSave service performance on handset models not listed, nor voice call quality at every single Wi-Fi hotspot or any other place where Wi-Fi is available.
3. IDD charges will apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be deducted/charged for the duration of such a call during all calls. Charges for Wi-Fi connectivity and IDD charges (if any) are additional.
4. RoamSave supports video calls within RoamSave community with selected handsets. 
5. The RoamSave service may be used to make emergency calls in Hong Kong. However, while you are abroad you should call local emergency number via your regular voice roaming service.
6. Upon your use of the RoamSave service, we shall use your csl's number for verifying your eligibility for the RoamSave service, and for the billing of your use of the RoamSave service in the corresponding csl account by CSL Mobile Limited.
7. Download the application from Google Play, App Store or App World will incur local mobile data charge, while roaming data charge will incur in overseas.
8. RoamSave is not applicable to NETVIGATOR Everywhere users.
9. When a China Hong Kong 1-Card-2-Number customer uses RoamSave service, both Hong Kong and China numbers will turn into RoamSave numbers. If the Hong Kong number is being called, only RoamSave minutes will be counted, while no China 1-Card-2-Number call minutes will be deducted. If the China number is being called, RoamSave usage charge an a $1/min connection fee will apply.
10. The above tariff is only applicable to csl’s postpaid customers. For csl rechargeable card customers, only $8/day for making unlimited outgoing calls to any Hong Kong phone number.

Handsets supporting RoamSave

Details	Details	Details	Details	Details	Details
Acer Iconia Tab A701	iPad (iOS 4.2 or above) iPhone (iOS 4.1 or above)	Asus Padfone 2	BlackBerry Bold 9900 (OS 7.0) BlackBerry Bold 9790 (OS 7.0)	Google Nexus One Nexus S	HTC ChaCha HTC Desire HTC Desire HD HD HTC Desire S HTC Desire X HTC Desire Z HTC Flyer HTC Hero HTC Incredible S HTC Legend HTC One Golf HTC One J HTC One S HTC One V HTC One X HTC One XL HTC Salsa HTC Sensation XE HTC Wildfire HTC Wildfire S

Details	Details	Details	Details	Details	Details
Huawei Honor Huawei Ideos X3 Huawei Ideos X5 Huawei U Android plus Huawei U Mini	LG GT-540 LG Optimus 2x LG Optimus 3D Max LG Optimus 4X LG Optimus Black LG Optimus Chic LG Optimus L3 LG Optimus L5 LG Optimus L7 LG Optimus ME LG Optimus NET P690 LG Optimus One P500 LG Optimus True HD LTE LG P940	MEIZU MX MEIZU MX quad-core	Moto A1680 Moto Atrix Moto DEFY Moto DEFY+ Moto Milestone Moto Milestone 2 Moto Milestone 3 Moto Milestone XT319 Moto Milestone XT701 Moto Pro+ Moto Razr Moto Razr MAXX Moto Xoom Moto XT316 Moto XT760	Samsung Galaxy Ace Samsung Galaxy Ace 2 Samsung Galaxy Ace Plus Samsung Galaxy Beam Samsung Galaxy Camera Samsung Galaxy Mini Samsung Galaxy Mini 2 Samsung Galaxy Nexus Samsung Galaxy Note Samsung Galaxy Note 2 Samsung Galaxy Note 10.1 Samsung Galaxy Note LTE Samsung Galaxy Note II LTE Samsung Galaxy R Samsung Galaxy S Samsung Galaxy S Advanced Samsung Galaxy S2 Samsung Galaxy S2 LTE Samsung Galaxy S3 Samsung Galaxy S3 LTE Samsung Galaxy S+ Samsung Galaxy Tab Samsung Galaxy Tab 2 7.0 Samsung Galaxy Tab 2 10.1 Samsung Galaxy Tab 7.0 Plus Samsung Galaxy Tab 7.7 Samsung Galaxy Tab 8.9 LTE Samsung Galaxy Tab 10.1 Samsung Galaxy W Samsung Galaxy Y	Sony Tablet S Sony Xperia acro S Sony Xperia Go Sony Xperia ion Sony Xperia J Lo Sony Xperia Neo L Sony Xperia P Sony Xperia S Sony Xperia TX Sony Xperia U

Details
Sony Ericsson Play Sony Ericsson W8 Sony Ericsson Xperia Arc Sony Ericsson Xperia Mini Sony Ericsson Xperia Mini Pro Sony Ericsson Xperia Neo Sony Ericsson Xperia Pro Sony Ericsson Xperia Ray Sony Ericsson Xperia X10 Sony Ericsson Xperia X8