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Data Roaming Day Pass Monthly Plan Retention Offer (“the retention offer”) Terms and Conditions:
  • The retention offer is only applicable to customers who are currently using a Data Roaming Day Pass Monthly Plan / Voice & Data Roaming Day Pass Monthly Plan (“monthly plan”) and choose to subscribe Data Roaming Day Pass Monthly Plan and 5G Enabler Package with a specified commitment period.
  • Once Data Roaming Day Pass Monthly Plan and 5G Enabler Package are successfully subscribed, the remaining monthly fee of the existing monthly plan can be waived, and the valid period of the unused Data Roaming Day Pass will be extended and expired in 12 months after the original expiry date. 
  • If customers have more than one monthly plan but only choose to renew one of them, the system will choose to enjoy the retention offer on one of the current monthly plan
  • If Data Roaming Day Pass in customer's existing monthly plan has been used up or has expired, this renewal offer cannot be enjoyed.
  • We reserve the right to terminate or amend the retention offer and vary these terms and conditions at any time without prior notice.
Data Roaming Day Pass Monthly Plan ("the Service") Terms and Conditions:
  • Customer can apply for the Service at HK$22 per month.
  • The Service is subject to the Special Terms and Conditions for the Data Roaming Day Pass. Please visit http://e.hkcsl.com/datapass-e for details.
  • The Service is available to selected personal account customers of csl who have activated IDD, roaming service, Data Roaming Day Pass service and subscribe to the Service with a specified commitment period ("Commitment Period"). If customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to the Service, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
  • The Data Roaming Day Pass included in the Service are only valid within the Commitment Period. All remaining entitlement will be forfeited upon expiry of Commitment Period and prevailing roaming rates will apply.
  • If customer with other Data Roaming Day Pass, the one with earlier validity end date will take priority when data roaming usage is deducted.
  • If customer is using Greater China Plan or China-HK-Macau Service Plan, the Service will not be applicable to destinations covered by Greater China Plan or China-HK-Macau Service Plan.
  • The Service applicable to Data Roaming Day Pass (charges: $88-$178 per day). Applies to Mobile Data roaming usage such as Blackberry Services, Internet Browsing, Roaming MMS, WAP and audio or video streaming but not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The Mobile Data roaming available for this Service is 500MB per day, after which the data transmission speed will be capped at 256kbps. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the Terms and Conditions of the Service.
  • Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non- transferable nor exchangeable for cash or other products/services.
  • Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited ("CSL") shall not be responsible for any such forfeiture.
  • If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
  • In the event of any discrepancies between Chinese and English versions, the English version shall prevail.

5G Enabler Package (“the Package”) Special Terms and Conditions:
  • Customer can apply for the 5G Enabler Package with an extra 30GB of local 5G data per month, all for HK$58 per month (customer must agree to a specified commitment period).
  • By purchasing the package, customers automatically become 5G customers, will get extra local 5G data and will be entitled to upgrade to a 5G service plan. By subscribing to the package, the customer agrees to cancel the Capacity Data Package (if any), while other services remain unchanged. Any unused usage cannot be carried forward to the next billing month and will be forfeited at the end of each billing month.
  • 5G service is available only at designated locations when using a compatible device. Actual speeds experienced will be considerably less than the network specifications and will be affected by Internet conditions, server speeds, network conditions, coverage, location, device used, hardware, software, usage levels and other factors.
  • The Package cannot be used in conjunction with certain types of services.
  • If you choose to terminate the Package before the expiry of the Commitment Period for any reason, you will be required to pay an early termination charge equivalent to the sum of the listed monthly fees of the Package for the remaining months of the Commitment Period.
  • The Package’s entitlement and 4G service plan support tethering and peer-to-peer (P2P) functions, such as BitTorrent and others. Maximum local data entitlement to be shared in total is 20GB. If a customer fails to comply with this stipulation, we reserve the right to terminate service without notice. Furthermore, we reserve the right to charge an additional fee, in line with the prevailing service rates.
  • If customers have secondary or additional SIM cards, only one SIM card will be allowed to support tethering and peer-to-peer (P2P) functions at any one time. If a customer fails to comply with this stipulation, we reserve the right to terminate service without notice. Furthermore, we reserve the right to charge an additional fee, in line with the prevailing service rates.
  • We reserve the right to terminate or change the Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. In the event of any discrepancies between Chinese and English versions, the English version shall prevail.
  • The Package is subject to Mobile Service Agreement with CSL Mobile Limited and these Special Terms and Conditions.