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Services, Charges & Inquiry | IDD Service | Roaming Data Service |
csl Wi-Fi and csl VoLTE Service (Prepaid SIM card customers) |
Recharge Bonus & Method | Sales Channels |
Activation package:
- 30-day Mainland China, Hong Kong, Macau, Taiwan Roaming Data^
- $80 stored value
^ Data speed will be adjusted to 128kbps when data usage reaches 2GB
Calls and Features | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Local Voice Call2 / Call Forwarding2 | First 200 minutes of every calendar month | 21:00 – 08:59 | $0.06 / Minute | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
09:00 – 20:59 | $0.12 / Minute | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
After 200 minutes | $0.25 / Minute | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
IDD Voice Call 1,2 (With effect from 1 August 2023) |
To China | $0.99/min + local airtime $0.25/min2 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
To other destinations | Charges ^+ local airtime $0.25/min2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Call Filtering Service |
$0^ ^ Promotion till 31 Dec, 2024 |
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Roaming Voice Call | Details Service Charges | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Voice Mail9 | $5 / 30 days | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Local Caller Number Display | Free of Charge | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Roaming Caller Number Display | Free of Charge | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Messaging Services | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Local SMS4 |
$0.3 / SMS (Intra-network) $0.7 / SMS (Inter-network) |
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International SMS4 |
To China: $1.5 / SMS To Other Countries: $1.8 / SMS |
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Roaming SMS | $3 / SMS | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
MMS (sent from Hong Kong) |
To a Hong Kong mobile number or email: $1/ MMS To an overseas mobile number: $3/ MMS |
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Service Inquiry | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Prepaid SIM Card main balance checking | *122*1# | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Subscribed local service status checking | *122*2# | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
MTR/Tunnels/Mobile License/Administration Fee10 | $3 / 30 days | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Prepaid SIM Card Validity11 | 180 days | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Maximum Stored-Value Limit | $5,000 |
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- Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": Off-Peak hour IDD charge $8.2 (per minute), Peak hour IDD charge $8.8 (per minute).
- Calls to UK telephone numbers starting with "1718+441534", "1718+441481", "1718+441624": Off-Peak hour IDD charge $1.98 (per minute), Peak hour IDD charge $2.58 (per minute).
No need to apply for the service nor require any deposit, you can make high quality IDD calls with your Prepaid SIM Card.
Make an IDD call:
Press 001 / 1718 + Country Code/Area Code + Telephone Number
Notes:
• The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
After you arrive at roaming destination and successfully subscribe to roaming data service, just simply follow the guide below to set the correct APN name to ensure the roaming data service works properly.
Set the APN name as mobile
Android |
iOS |
Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com
1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "CSL".
2. Launch your internet browser.
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
4. Login to the service:
i) Choose "Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service. (Forgot password, press *111# to reset)
5. After login, a new offline window will be pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service
To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
Benefit of using VoLTE:
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1) |
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
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2) |
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
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Must have items for using VoLTE: |
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VoLTE-compatible handset
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Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
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● | Activate the handset’s VoLTE function: |
iPhone | |
Samsung | |
LG | |
Sony | |
Huawei | |
Xiaomi |
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Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
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VoLTE Video call is only available when both users are using VoLTE service.
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For enquiries, please call 179179.
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When the stored-value is about to be used up or you want to extend the Prepaid SIM Card’s validity period, you need to recharge your Prepaid SIM Card by any of the following methods:
1. Via abc Mobile recharge voucher
You can purchase abc mobile recharge vouchers at any abc Mobile authorized dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
Recharge methods: i) Call 179 179 or ii) Press *109 * PIN # SEND |
2. Online top-up via recharge voucher or credit card/Alipay
Recharge Bonus stored-value up to 30%
Recharge value (per transaction) | Bonus | Bonus Data | Card validity extension period (Day) |
$300 | 30% of recharge value | 2GB local data / 30 days | 180 days |
$200 - $299.9 | 20% of recharge value | 2GB local data / 30 days | 180 days |
$50 - $199.9 | 10% of recharge value | 2GB local data / 30 days | 180 days |
Terms and conditions:
You can purchase data vouchers at any abc Mobile authorized dealer shops. You can recharge your account with data vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
Service included:
i. Call 179 179 or
ii. Press *109 * PIN # SEND or
iii. Visit http://prepaid.hkcsl.com , follow the instructions and enter the PIN printed on the data voucher
1. Please do not purchase if the pack sealing is damaged.
2. The voucher must be used before the expiry date or this will be void.
3. 30-Day data includes a continuous 720-hour session upon your subscription.
4. Upon purchase, this voucher is non-refundable under any circumstances.
5. You need to maintain a minimum Prepaid SIM card stored-value of $10 in order to use the voucher.
6. This data voucher is only applicable to selected abc Mobile Prepaid SIM card.
Service hotline:179 179
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card