Call Macau Home, one service plan covering 2 cities

With effect from 11 Sep 2023, the Call Macau Home Day Pass will stop being offered. If you plan to use roaming data service in Macau, please purchase our Macau Roaming Data Pass. The roaming pass is 24 hour based. Data usage will now no longer be deducted from HK service plan entitlement. Voice usage within Macau will be charged at standard roaming voice in 1-minute interval. For charging tariff and terms and conditions can be reviewed at: http://e.hkcsl.com/datapass-e.

Starting from June 15, 2020, new applications to “Call Macau Home” Monthly Pass Service will no longer be accepted. Existing customers of the Service will not be affected and still can enjoy the Service within Commitment Period.

Innovative Call Macau Home Pass provides an all-new mobile service enabling customers to use the voice, data, SMS, MMS and video call entitlements of csl service plan while in Hong Kong and Macau.

Service Details	Monthly Pass
Charges	HK$138 per month 12/18/24 months Commitment Period ^(1)(11)
Mobile Data Usage (In Macau)	Usages will be deducted from your monthly HK Mobile Service Plan entitlements
Voice Calls (In Macau) ‧ Calls to Macau ‧ Receive calls ‧ Calls to Hong Kong	Usages will be deducted from your monthly HK Mobile Service Plan entitlements
Voice Calls (In Macau) ‧ Calls to destinations other than Hong Kong and Macau	Based on IDD 001 charging rates (cannot deduct from IDD package)
Call Macau from Hong Kong	Usages will be deducted from your monthly HK Mobile Service Plan local voice call entitlements
Inter-network SMS ⁽⁷⁾ (Sending from Hong Kong or Macau) ‧ To Macau	Inter-network SMS HK$0.6 + deduct one intra-network SMS ⁽⁶⁾ from monthly HK Mobile Service Plan entitlements
MMS ⁽⁸⁾ (Sending from Hong Kong or Macau) ‧ To Hong Kong or Macau	HK$2 or usages will be deducted from your monthly HK Mobile Service Plan local MMS entitlements
ISMS ⁽⁹⁾ (In Macau) ‧ To destinations other than Hong Kong or Macau	ISMS HK$2 + deduct one intra-network SMS from your monthly HK Mobile Service Plan entitlements
Inter - network Video Call ⁽¹⁰⁾ (Calling from Hong Kong or Macau) ‧ To Macau	Inter-network Video Call HK$2.50 per minute
How to apply	Please call our service hotline 25 123 123 or visit any csl shop

Tips on using mobile service in Macau

1. Logon to CTM network
While in Macau, your mobile phone will automatically select CTM's network. If your handset cannot connect to CTM's network, you can do it manually using the Manual Network Selection^♦function on your handset.

2. Making calls and sending SMS

Services	How to Use
Calls to Hong Kong	[+] [852] [Phone number]
Local calls	[Phone number]
Sending SMS to Hong Kong / Macau	[+] [Country Code] [Phone number] [SEND]

Remarks:

♦ Manual network selection operations differ between handset models, so please refer to the manufacturer's user guide.

- If you wish to avoid using mobile service in Macau, you could switch off your handset, or activate airplane mode, or contact us to suspend roaming service temporarily. Please note you will also need to cancel any call-forwarding setting. In addition, roaming service must be reactivated if you intend to use it elsewhere.

Special Terms and Conditions:

In order to enjoy the Service, you are required to be currently using or sign up to a csl monthly Hong Kong mobile service plan ("HK Mobile Service Plan") and subscribe to the Service for a Commitment Period of 12, 18 or 24 months. You are also required to activate IDD & international roaming service.
The “Call Macau Home” Monthly Pass Service (the “Service”) is only available for use of roaming mobile data, mobile voice, MMS , SMS and video calls on our mobile network in Hong Kong and the mobile network of Companhia de Telecomunicações de Macau S.A.R.L. in Macau.
Your usage of our roaming voice call (applicable to making local calls, receiving calls and making outgoing calls to Hong Kong from Macau), mobile data, MMS and SMS services between Hong Kong and Macau will be deducted from your monthly HK Mobile Service Plan’s local mobile data, voice-call minute, MMS and SMS entitlements. Accumulated usage in Hong Kong and Macau will be counted towards usage of your monthly HK Mobile Service Plan. Unless otherwise specified, thereafter charges or other applicable charges of your monthly HK Mobile Service Plan apply. For details, please refer to www.hkcsl.com or call the csl Product Hotline on 2888 2123.
If you are not a Monthly Pass user, all mobile voice calls that you make from Hong Kong to Macau will be charged according to our standard IDD rates, for details please refer to our website at www.hkcsl.com.
Voice call usages from Macau to destinations other than Hong Kong and Macau will be charged according to our standard IDD 001 rates (and not deducted from any IDD package entitlements). For details on our standard IDD 001 rates, please refer to our website at http://e.hkcsl.com/idd.
Intra-network SMS is text SMS sent within Hong Kong or Macau to 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent from within Hong Kong or Macau to users of: (a) a mobile network in Macau; or (b) the mobile networks of other Hong Kong operators. International SMS or "ISMS" is text SMS sent within Hong Kong or Macau to users of overseas mobile networks outside Hong Kong and Macau.
If you send an inter-network SMS to a Macau mobile number from Macau or Hong Kong, you will be charged HK$0.6 per inter-network SMS plus one intra-network SMS will be deducted from your monthly HK Mobile Service Plan entitlement.
If you send an MMS to a Hong Kong or Macau mobile number from Macau or Hong Kong, your MMS usages will be deducted from your monthly HK Mobile Service Plan MMS entitlements or you will be charged HK$2.00 per MMS (if your HK Mobile Service Plan does not include MMS entitlements). Using roaming MMS in Macau would generate data usage that will be deducted from the local entitlement of your monthly mobile service plan.
If you send an ISMS from Hong Kong or Macau, you will be charged HK$2 per International SMS plus one Intra-network SMS will be deducted from your monthly HK Mobile Service Plan entitlement.
Video call is a video call calling from Hong Kong or Macau to a Hong Kong or Macau mobile number. If you make a video call in Hong Kong or Macau to a Macau mobile number, you will be charged HK$2.50 per minute. If you make a video call in Macau to a Hong Kong mobile number, you will be charged HK$1.50 per minute.
If you choose to terminate the Monthly Pass Service before expiry of the Commitment Period for whatever reasons, you must pay us an Early Termination Charge equal to the Monthly Charge for the remaining months of the Commitment Period immediately and we may charge you for the full value of any gifts and premiums that we have given you.
Respective value-added services are available for use in Hong Kong only. Usage outside Hong Kong may incur charges. For details, please refer to the terms and conditions of respective value-added services or our website at http://www.hkcsl.com.
We reserve the right to terminate the Service or change the above offer or these Special Terms and Conditions at any time without prior notice. Please refer to our website at http://e.hkcsl.com/cmh or visit one of our shops for the latest version of the Special Terms and Conditions. We reserve the right to make the final decision in the event of dispute.

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