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HK Mobi China-HK-Macau-Taiwan Prepaid SIM

Activation Offer and Card Information Earn Clubpoint Program

Activation Offer and Card Information

	HK Mobi 365-day China-Macau-Taiwan Prepaid SIM	HK Mobi 2-day China-HK-Macau Prepaid SIM	HK Mobi 3-day China-HK-Macau Prepaid SIM	HK Mobi 7-day China-HK-Macau Prepaid SIM
Destinations	Mainland China, Hong Kong, Macau & Taiwan	Mainland China, Hong Kong & Macau	Mainland China, Hong Kong & Macau	Mainland China, Hong Kong & Macau
Activation package	Mainland China, Macau & Taiwan Roaming Data: 12GB / 365 days	Mainland China & Macau Roaming Data: Unlimited* / 2 days Roaming data speed will be adjusted to 128kbps when data usage reaches 1.5GB	Mainland China & Macau Roaming Data: Unlimited* / 3 days Roaming data speed will be adjusted to 128kbps when data usage reaches 3GB	Mainland China & Macau Roaming Data: Unlimited* / 7 days Roaming data speed will be adjusted to 128kbps when data usage reaches 5GB
	Local Data (42Mbps) : 20GB / 365 days	Local Data (42Mbps): unlimited*/ 30 days Local data speed will be adjusted to 512kbps when data usage reaches 3GB.	Local Data (42Mbps): unlimited* / 30 days Local data speed will be adjusted to 512kbps when data usage reaches 5GB.	Local Data (42Mbps): unlimited* / 30 days Local data speed will be adjusted to 512kbps when data usage reaches 8GB.
	Local Voice: 2,000 mins / 365 days	Local Voice: 100 mins	Local Voice: 100 mins	Local Voice: 100 mins
	Bonus Value: $38	-	-	-
Card validity	365 days	30 days	30 days	30 days
* When data usage reaches upper limit of Fair usage policy. You can still continue to use the service. Fair Usage Policy Applies (https://www.hkcsl.com/en/prepaid-fair-usage-policy/ )

Card information

Administration Fee	Free of charge
Balance and service status checking	*101#

System Features

Call Forwarding	Local airtime charge
Call Filtering Service	$0^ ~~$22~~ / 30-day (auto-renew every 30 days) ^ Promotion till 31 Dec, 2024
Local Caller Number Display	Free of charge
Roaming Caller Number Display	Free of charge

AR = Auto Renew

Mobile Data Service

Local Data Volume-Based Plan (“VBP”) - 42Mbps

Validity	Charges & Data	Subscription Code
365-Day
	$38 / 1GB	101452*1#
	$68 / 8GB ● Free 2000 local minutes	101835*14#
	$148 / 60GB ● Free 2000 local minutes	101835*10#
	$188 / 85GB ● Free 2000 local minutes	101835*11#
	$208 / 130GB ● Free 2000 local minutes	101835*12#

Local Data Plan (“UDP”) ~ 42Mbps

Validity	Charges	Data	Subscription Code
1-Hour¹	$8	Unlimited After reaching 20GB of data usage, network specification will be lowered to 512kbps.	101453*1#
1-Day¹	$28		101453*2#
7-Day^{AR, 1}	$38		101453*3#
60-Day^AR	$88	Unlimited After reaching 120GB of data usage, network specification will be lowered to 512kbps. Free 2,000 local minutes + Free Midnight³ Local Data (21Mbps)	101835*20#

AR = Auto Renew
Check Package Status: *101#

Terms and Conditional of Mobile Data Service:

You can subscribe any Unlimited Data Plan (“UDP”) while activation pack is still activated, but the data from activation pack will be used up first. . Once the data usage from activation pack has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) will not be extended.
When 60-Day UDP auto-renewed, the local voice minutes will be accumulated to the next 60 days, max 10,000 minutes. Any unused Data usage or local voice minutes of Data Plan would be forfeited upon expiry of Data Plan validity period.
After you have reached data usage of Fair Usage Level of Unlimited Data Plan “UDP”, you can still continue to use the service. However, your network speed specification will be capped at 512kbps. "21Mbps Midnight Local Data" ("Midnight Local Data") refers to the local data usage between 11pm and 7am the next day, and will not be deducted from the designated 60-Day plan. When the Midnight Local Data usage reached 100GB, you can still continue to use the service. However, your network speed specification will be capped at 512kbps. For details, please visit https://www.hkcsl.com/en/prepaid-fair-usage-policy/.
1-hour data plan includes a continuous 60-minute session upon your subscription. 1-day and 365-say passes are based on a continuous 24-hours per day.
While any Unlimited Data Plan (“UDP”) is activated, you may subscribe other Unlimited Data Plans (“UDP”). The Fair Usage Level will be reset from subscription date of new subscribed “Unlimited Data Plan”.
While any Unlimited Data Plan (“UDP”) is activated, you may subscribe more than one Volume-Based Plan (“VBP”). The data from Volume-Based Plan (“VBP”) will be used up first. Once the data usage from Volume-Based Plan (“VBP”) has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) & Data Volume-Based Plan (“VBP”) will not be extended.
You may subscribe more than one Data Volume-Based Plan (“VBP”). The validity of Volume-Based plan (“VBP”) will be started immediately. The data from Volume-Based Plan (“VBP”) with shorter validity will be consumed first.
To unsubscribe: dial *101#453*3# for $38 UDP, *101#835*20# for $88 UDP.

csl Wi-Fi

How to use:

Subscribe one of the Mobile Data Service

Switch on the Wi-Fi and select network CSL

Open Internet browser and go to any website, it will automatically redirect to the login page.

Select "Discover HK Tourist SIM/Prepaid SIM Cards“, enter Mobile Number Password, and one-time Password to login to the service.

After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.

If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.

Remarks:

If not yet setup password, dial *111# on your mobile device and follow the instructions to obtain your password
Hotspot search: visit www.cslwifi.com/index.html > Wi-Fi hotspot
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf. To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!

Benefit of using VoLTE
1)	Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)	Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).

Must have items for using VoLTE:
●	VoLTE-compatible handset
●	Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
●	Activate the handset’s VoLTE function:
	iPhone
	Samsung
	LG
	Sony
	Huawei
	Xiaomi

Remarks:

VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.

●	Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
●	VoLTE Video call is only available when both users are using VoLTE service.
●	For enquiries, please call 179179.

Voice Call, IDD, SMS, Video Call

Local voice	First 200 minutes of every calendar month	21:00 – 08:59	$0.06 / Minute
		09:00 – 20:59	$0.12 / Minute
	After 200 minutes	$0.25 / Minute

IDD 001^* (Additional local airtime charge $0.025 / 6 seconds applies) (With effect from 1 Nov 2023)
	Destination	Charge (/6 seconds)
	China	$0.099
	Indonesia (Fixed)	$0.057
	Indonesia (Fixed-Jakata)	$0.034
	Indonesia (Mobile)	$0.057
	Indonesia (Mobile - Telkomsal)	$0.104
	Indonesia (Other)	$1.580
	Macau	$0.235
	Philippines (Fixed)	$0.120
	Philippines (Mobile)	$0.113
	Taiwan (Fixed)	$0.050
	Taiwan (Mobile)	$0.088

Details for other destinations, please click here.

^ Both IDD and local charge are calculated on a per 6 seconds basis.

* The minimum charge is ONE minute for both local airtime charge & IDD charge.

Video Call	Tariff
Intra Network (CSL customers)	$1/minute
Inter Network (Other Network)	$2/minute

SMS, MMS (/ Message)	Destination	Tariff
Local	Intra-network	$0.3
Local	Inter-network	$0.7
International	China	$1.5
International	Other countries	$1.8
MMS	Local	$1/MMS
MMS	International	$3/MMS
Roaming SMS	$3 / SMS

Terms and Conditions of Voice Call, IDD, SMS and Video Call:

An additional $ 0.015/6 seconds local airtime charge applies for IDD calls. (With effect from 1 Aug 2023, an additional $ 0.025/6 seconds local airtime charge applies for IDD calls.
IDD call charges are calculated per 6 seconds. csl has the right to change IDD / roaming rates or coverage from time to time without prior notification to the customer. Please call the customer hotline 179179 for details.
Intra-network SMS is text SMS sent within the Hong Kong to prepaid customers PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile subscribers. Intra-network video calls are video calls made within Hong Kong to other one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile subscribers.
IDD/Video call/SMS rates can be changed at any time without prior notification. For further information, please contact our hotline at 179 179.
CSL Mobile Limited reserves the right to terminate or change this offer, Service Package or terms and conditions at any time without prior notice and reserves the right to make final decisions in the event of a dispute. In the event of a conflict between the English and Indonesian versions of the Terms and Conditions, the English version shall prevail.
We reserve the right to terminate your mobile service without prior notice if your remaining balance is $0 or less and no usage in past consecutive 3 months.

International Roaming

Roaming Day Pass: (Effective from 4 Jul 2024)

Applicable Destination	Validity	Charges	Subscription Code
Mainland China, Macau, Taiwan, Philippines and Indonesia	2-day	$28 / Unlimited After reaching 1GB of data usage, network specification will be lowered to 128kbps.	101601*627#
	3-day	$58 / Unlimited After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601*633#
	7-day	$88 / Unlimited After reaching 5GB of data usage, network specification will be lowered to 128kbps.	101601*634#
	30-day	$48 / Unlimited After reaching 2GB of data usage, network specification will be lowered to 128kbps.	101601*628#
	365-day	$148 / 6GB (free 10GB local data)	101601*622#
	365-day	$248 / 12GB (free 20GB local data + 2,000 local minutes)	101601*623#
Singapore, Malaysia, Thailand,Australia and New Zealand^3,4	8-day	$78 / Unlimited After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601*629#
Singapore, Malaysia, Thailand,Australia and New Zealand^3,4	15-day	$108 / Unlimited After reaching 5GB of data usage, network specification will be lowered to 128kbps.	101601*630#
Japan, South Korea,USA and Canada^3,4	8-day	$98 / Unlimited After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601*631#
Japan, South Korea,USA and Canada^3,4	15-day	$148 / Unlimited After reaching 5GB of data usage, network specification will be lowered to 128kbps.	101601*632#

Terms and Conditions of Roaming Data Volume-Based Plan (“VBP”)

All Data Plans are based on a continuous 24-hour per day.
Any unused Mobile Data entitlement will be forfeited after the cut-off time.
You may subscribe more than one Volume-Based Plan (“VBP”). The Data usage will be calculated from subscription date of new subscribed plan. The validity of new DIFFERENT Plan will not be extended and the data from Volume-Based Plan (“VBP”) with shorter validity or/and less entitlement will be used up first.
The Service applies to roaming Mobile Data usage such as Internet Browsing, Roaming MMS, WAP and tethering but excludes BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications) and Peer Casting type applications (such as PPLive and PPStream). CSL Mobile Limited (“CSL/we”) reserves the right to suspend or terminate your use of the roaming Mobile Data service if you breach any of our terms and conditions.
The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming.
The actual experience of the roaming Mobile Data service will be affected depending on where you roam and the roaming operator you roam with.
After you have reached the fair usage level, you can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached the fair usage level and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.

Roaming Voice Pass

Roaming Voice Pass	Validity	Charges & Entitlement	Subscription Code
Mainland China, Macau	365 Days	$28 / 20 minutes	101838*1#

Terms and Conditions of Roaming Voice Pass

Usage checking: *101#

Roaming Voice tariff

Roaming Service Charges
Region	Roaming Destinations	Receiving calls / Outgoing calls to HK / local roaming (Per minute)	Call others (Per minute)
China / Macau		$3	$18
Other Regions
Asia Pacific destinations	Australia, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Japan, New Zealand, South Korea, Vietnam	$3	$18
Europe	Belgium, Czech Republic, Denmark, Finland, France, Germany, Iceland, Italy, Netherland, Norway, Slovak Republic, Spain, Sweden, Switzerland, UK, Austria, Croatia, Greece, Hungary, Ireland, Luxembourg, Poland, Portugal, Russia, Turkey	$8	$18
USA, Canada		$8	$18
Other destinations^△		$18

△ For details of other destinations covered by csl prepaid roaming voice service, please click here.

Notes:

Making local calls in roaming countries/territory: *108*001(Country/Territory Code)(Area Code)(Local Tel. No.)#
Making calls to other countries/territories: *108*001(Country/Territory Code)(Area Code)(Local Tel. No. in other countries)#
International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return from our system, even if the called number is busy or unanswered.

Roaming Voice Call: Details

Recharge Bonus and Methods

Short Code:	Dial 109 < Voucher Code> # SEND
Hotline:	Call 171111 from your mobile phone and follow the instructions
Web page:	prepaid.hkcsl.com
Check balance:	*101# SEND

Promotion Offer - Get up to $ 30 bonus for every Recharge
Recharge Voucher	Bonus value	Bonus minutes	Extension of card validity (count from top-up date)
$20	$6	20 local minutes	365 days
$50	$15	300 local minutes	365 days
$100	$30	1000 local minutes	365 days

* Promotion till 31 Dec, 2024

Terms and Conditions of Recharge Bonus:

"First Recharge Bonus” Offer

From 20 Apr, 2023 to 31 Dec, 2024, Customers can get 20GB local data (Validity: 30 Days) for FREE upon the first recharge with $100 or above!

Terms and Conditions:

"First Recharge Bonus” is only applicable to HK Mobi Prepaid SIM customers.
The promotion period of the "First Recharge Bonus” will be valid from 20 Apr, 2023 to 31 Dec, 2024 (“Promotion Period”).
Upon the first recharge $100 or above during the Promotion Period, 20GB local data (Validity: 30 Days) will be granted.
Free local data will be deducted in priority.
Each customer can only enjoy the "First Recharge Bonus" once.
The services are subject to amendment without notice. csl reserve the right of final decision.

Sales hotline: 9102 9500

Hemat Prepaid SIM Card Recharge Vouchers, available at Mobile Phone Direct Selling Centers:

Shop L-3, G/F, Hong Kong Mansion, No.1,3,5 &7 Paterson Street, Causeway Bay
Z1A, G/F, Euro Trade Centre, Des Voeux Road, Central.
Shop H1, No. 4-6 Dung Fat Street, Carson Mansion, Tsuen Wan
Shop A, G/F, Shung Tak Building, No. 14-18 Kik Yeung Road, Yuen Long

GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card

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