Terms and Conditions for the iPad Service Plan:
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* 4G means 1) 600Mbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations and 2) 1Gbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each and one section of 10MHz 4G spectrum, which is only available to designated locations in Mong Kok and Causeway Bay. Use of a compatible device is required. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
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(1) Customers are required to subscribe to this service plan and designated value-added services of not less than HK$39 per month in value for a commitment period of 24 or more months. An MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month applies to all plans. For service details and service plan Terms & Conditions, please visit http://www.hkcsl.com.hk . Handset prepayment and prepayment of extra monthly fee are required (amount depends on your chosen device and service plan subscribed to), the amount of which will be credited to your csl account by installments during the commitment period.
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(2) This offer is applicable to members of The Club when subscribing to the designated service plan. China Data Roaming Package is subject to relevant Terms and Conditions. Please visit https://www.hkcsl.com/en/new-multi-user-service-plan/ for details.“86-Easy" mainland China mobile number is subject to relevant Terms and Conditions. Please visithttps://www.hkcsl.com/en/greater-china-plan/for details.
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(3)
China Data Roaming Package (“The Service”) Terms and Conditions:
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The Service is available to selected personal account customers of designated csl service plan subscriptions who have activated IDD, roaming service and subscribe to Always-Be-Connected Data Pass service. It is subject to related Terms and Conditions.
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Required subscribe to designated service plan and subscribe a minimum commitment period of 24 months (“Commitment Period”).
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The Service included usage applies to use in Mainland China only.
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Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. This Service included usage will take priority in deduction of data roaming usage in Mainland China. Customer may choose use Always-Be-Connected Data Pass for continued use of data roaming service (roaming charges apply). For service details and charges of Always-Be-Connected Data Pass, visit http://e.hkcsl.com/datapass-e.
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Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services.
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Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited (“CSL”) shall not be responsible for any such forfeiture.
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If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
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(4)
“86-Easy “ value –added service Terms and Conditions You are required to complete the registration of the "86-Easy" value-added service (“this Service”) via the csl mobile app (“Mobile App”). When you subscribe to this Service, you will be randomly allocated a China mobile number (“PRC Mobile Number”). This PRC Mobile Number cannot be ported-out to other mobile operator. You can receive Short-Message-Services (“SMS”) via your designated PRC Mobile Number and send SMS to the applicable service provider(s) in mainland China and mobile numbers provided by the mobile service providers in mainland China on the Mobile App. The applicable service provider(s) in mainland China may be subject to change from time to time. You are required to subscribe this Service by paying the relevant Charges for the designated Commitment Period (if applicable). If you choose to terminate this Service before the expiry of the Commitment Period, you will be required to pay an early termination charge equivalent to the sum of the monthly fees of this Service for the remaining months of your Commitment Period. Maximum storage of SMS in Mobile App Inbox is 200. Basic Sent SMS Monthly Quota is 10, monthly cycle will be reset by 1st day of each month. No more SMS can be sent out once quota has been fully used or SMS Storage is full. You are responsible for deleting and backing-up your SMS in Inbox anytime. We are not liable for any loss or irretrievable SMS. When this Service is terminated, the assigned China PRC Mobile Number will be regarded as surrendered by you with immediate effect. Moreover, you will not be able to view or retrieve any SMS from the Mobile App.
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(5)
Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 500 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS and International SMS at $2 per SMS. The Inter-network SMS and International SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per Intra-network SMS; $0.6 per Inter-network SMS; and $2 per International SMS. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan.
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(6) Wi-Fi Service: Unlimited Wi-Fi usage at csl Wi-Fi hotspots for Wi-Fi enabled devices. For details, please visit http://e.hkcsl.com/wifi .
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(7) Local Thereafter Charge for MMS: $2 per MMS.
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(8) Register as a member of The Club, and earn Clubpoints from telecom bills to redeem gifts. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit www.theclub.com.hk.
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(9) The service is applicable only to designated customers and is currently compatible with major mobile OS platforms and certain handset models. For more details please visithttps://www.hkcsl.com/en/ultimate-data-safe-service/.
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(10) For smartphone workshop details, please visithttps://www.hkcsl.com/tc/smartphone-workshop/ .
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(11) Customers are required to purchase the handset for the Special Subscription Price when subscribing, renewing or topping-up the commitment period contract (“the contract”). For more details, please visit https://www.hkcsl.com/en/special-subscription-price/ .
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(12) Handset sanitizing service is subject to Terms and Conditions. Please visit any csl shops and ask our staff for details. The product/service is supplied by third parties. The purchase or consumption of those Products/Services shall be at the Customer’s own risk and CSL shall not be liable for any personal injury or property damage suffered by the users. For more details, please visit https://www.hkcsl.com/tc/csl-anti-epidemic/ .
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(13)
A guaranteed favorable birthday trade-in price of HK$500 is offered during his/her birthday month, or within 30 days after his/her birthday Such a customer will get HK$500 in addition to the daily offer price shown at any csl store or trade-in counter (HK$500 will be given as a monthly service fee rebate in respect of a handset connection service plan subscription). The trade-in price is benchmarked with major mobile device chainstores (20 or more outlets). This trade-in price is for designated handset/tablet models only. In order to qualify for the offer, a customer is required to show a valid identification document to verify his/her birthday month. Each customer is entitled to the offer one time only during his/her birthday month each year. The above-mentioned offer is applicable only to trade-in handsets in conjunction with purchase of a handset/tablet with or without handset connection service plan subscription at a suggested retail price of more than HK$2,000 (not applicable to Xiaomi or Apple products). The additional HK$500, after handset connection service plan subscription, will be credited to your csl account to appear in the second bill statement following subscription. The offer is neither transferable nor redeemable for cash. It cannot be used in conjunction with other promotional offers and is subject to Terms & Conditions. Please direct any inquiries to our sales staff.
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(14) Top-up Data Package Terms and Conditions：
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The Top-up Data Package is applicable to selected Service Plan(s) only.
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The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription.
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Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month.
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The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package.
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We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute.
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This Service is subject to your Mobile Service Agreement with CSL Mobile Limited.
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(15) The Capacity Data Package is subject to the terms and conditions of your Mobile Service Agreement with CSL Mobile Limited (“CSL”) and these Special Terms and Conditions. When the monthly Mobile Data usage reaches the data entitlement of your monthly service plan, you can continue to use the Mobile Data service without speed throttling. However, you will be allocated with less network resources for access subject to the prevailing network conditions and your service experiences may be affected. For details, please refer to https://www.hkcsl.com/en/capacity-pass/ .
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(16)
The local Mobile Data service will stop when you use up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. Unless otherwise specified, Service Plan included usage applies to local use only. Only certain devices support the 3G or 4G network. Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month.
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(17)
Terms and conditions of the services included in the Service Plan (if any and if applicable) apply, we reserve the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice. Please refer to our website www.hkcsl.com or visit our shops for the latest version. We reserve the right to make the final decision in the event of any dispute.
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1 for every HK$10 of designated monthly spending (8)
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