MOOV 16 bit Music Service

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MOOV User Guide

MOOV 16 bit Lossless music Allows you to enjoy flawless CD-quality music J-POP, UK, US, Canto & Mandarin music updated daily

The MOOV 16 bit Music Service enables users to enjoy and share high-quality music and videos anytime, anywhere in Hong Kong. Go to the Therapeutic Music zone for ultimate relaxation, or try out the new Beat Runner feature to create your own fat-burning sports pattern set to music! MOOV launches a new "Cycling Program", including outdoor cycling route program, indoor spinning fitness programs, and training programs made by professional coach.

Create your own playlist!

1. New Beat Runner: Cycling Program

A new MOOV feature tailored to cyclists automatically selects music to keep in step with your pedalling speed.Whatever cycling routine you choose, the sounds keep pace with you according to preset modes.


Cycling Route Programs We highlight beautiful scenery along four recommended cycling routes for you to enjoy with friends or family.		Indoor Cycling Fitness Programs Train in step with music to improve your leg muscles and general fitness.		Beginner and Advanced Cycle Training Former Hong Kong cycling coach Dorming Chau has designed training routines to suit varying levels of ability.

2. Beat Runner

MOOV adds sound to sport, thanks to special programs tailored to joggers of all levels.Song lists are compiled by musicians, who know something about adding enjoyment to exercise and helping you achieve greater performance.The Fitness Program even enables users to set a calorie-burning routine based on what they’ve eaten that day!！


Free Run		Beginner’s Program		Advanced Runner’s Program		Fitness Programs

3. Therapeutic Music feature

Ease the stress and anxiety in your life with our daily recommended therapeutic music programs and voice guided playlists curated by registered music therapists.


Music Therapeutic Voice Guided Programs for csl customer		Music playlists curated by registered music therapists		App content available in Chinese

4. Lossless music allows you to enjoy flawless CD-quality music.

Treat your ears to flawless CD-quality music. Download and listen offline with a system that’s so easy to use, it makes listening to music as natural as breathing!


New "16bit Studio"		"16bit Studio" Hi-Fi lossless music zone		Artist Profile

5.	Superb music bank – explore as many songs as you like
	Focus on Cantopop, K-Pop or any other kind of music by getting up to date on Chinese, British and American songs on a daily basis. Whatever you’re looking for – classics or B-side tracks – you’ll find them all in MOOV’s amazingly comprehensive music bank.

6	”Be a trendsetter with LyricSnap!
	Pick lyrics that sum up your feelings, while recording your mood with photos. This 2-in-1 function will attract a tidal wave of “Likes” to your social media posts!

7.	Song list designed by professional musicians
	Various song lists can be regarded as definitive mixes because they’ve been created by top musicians.

8.	Watch HD concerts anytime, anywhere with our video bank
	Choose from concerts staged at venues ranging from the Hong Kong Coliseum to mega-scale outdoor festivals, or from hot pick shows to MOOV LIVE events. In fact, you can watch whatever you like by getting the MOOV 16 bit Music Service!

9.	New 1080p high-definition video quality⁽⁴⁾delivers the highest levels of video enjoyment
	Experience high-definition audio-visual enjoyment. MOOV offers more than 400 K-pop and local MVs, as well as more than 100 concert recordings in HD. Simply follow the settings below to experience 1080p HD video:

Charge type	Price
Month-to-month rate	$58
Monthly Rate within Commitment Period	$49
	$49

Please visit Google Play or the App Store and search for “csl” or “MOOV”.

1. Click in the top right-hand corner of the relevant song’s icon.

2. Click “Add to playlist”.

3. Click “Create New Playlist”.

4. Enter new playlist name, then click “CONFIRM”

5. After creating a new playlist, click “Collections” in the bottom and select the newly-created playlist to find the relevant song. Repeat the steps to create your own music collection for enjoyment anytime, anywhere while in Hong Kong.

1. MOOV login

Follow the steps below to login to the MOOV app and start using the service.


1. Select user login		2. Select csl login		3. Enter your mobile number and password		4. Enter account information (For first time login)

2. Create your own playlist

3. Upgrade to 1080p HD video format

Please follow the steps below to enable 1080p HD resolution.

Settings" in the right hand corner

2. Select "Video Quality"

3. Select " HD (1080p)”

4. Upgrade to Hi-Fi lossless music format

Follow the steps below for Hi-Fi lossless music quality


1. Select "Settings" in the right hand corner		2. Select “Stream quality” or “Download quality”		3. Select “Hi-Fi lossless” in “Stream quality”		4. Select “Hi-Fi lossless” in “Download quality”


Terms and Conditions for csl users to waive the data usage of MOOV
-	MOOV Music Service (“MOOV”)and its content, the app, and the website are provided by MOOV (Hong Kong) Limited. The use of MOOV service and charge are subject to the MOOV terms and conditions (https://general.moov.hk/tnc/eventtnc.html). Starting from 17 November 2023, all users of the 1O1O / csl service plan can enjoy waiving data usage and related charges incurred when streaming MOOV content on the MOOV app. However, the data waving does not include browsing, downloading, and updating the applications mentioned above. To avoid confusion, the data exemption does not apply from other websites (such as banner ads), or from any other websites targeted within the app mentioned above (such as third-party ads). The data usage derived from browsing or downloading content within the apps will be deducted from your 1O1O / csl data service plan. If customers download and/or use the MOOV app overseas, they may need to pay additional roaming data charges. All programming on MOOV is limited to personal use only in the Hong Kong Special Administrative Region. Any public or commercial broadcasting is not allowed. MOOV music streaming quality depends on the customer's mobile device, service location, and network coverage and performance. CSL Mobile Limited is not a content provider and does not make any representations or warranties as to its quality. It also does not assume any responsibility for any matters arising from or related to it. These terms and conditions are based on the English version (if there is any Chinese version provided, it is for reference only). In case of any disputes, 1O1O / csl reserve the right to make the final decision.

MOOV 16 bit Upgrade to 24 bit Music Service Terms & Conditions
1.	The promotional period for the MOOV 16 bit Upgrade to 24 bit Music Service (“Promotion”) runs from now until further notice
2.	This promotion is applicable to CSL customers who can pay a monthly fee of HK$15 on top of the existing MOOV 16 bit Music Service fee in order to upgrade to MOOV 24 bit Music Service within the promotional period.
3.	Subscribers must continue paying the existing MOOV 16 bit Music Service monthly fee.
4..	This promotion is applicable to customers who purchased a designated MOOV 16 bit Music Service through CSL retail platforms and have been using such service for more than 6 months. New subscribers, or customers subscribing from other sales platform are excluded.
5.	This promotion cannot be used in conjunction with other promotional MOOV offers, including MOOV Tertiary student U-Plan offer, MOOV Family Plan, MOOV 3-month Music Service and other selected offers.
6.	MOOV 16 bit Music Service and MOOV 24 bit Music Service are limited to personal use only via a customer’s handset. No public or commercial broadcasting allowed. CSL Mobile Limited (“CSL”) reserves the right to take legal action in that regard.
7.	The quality of music or video streaming varies according to 3G/4G/5G network coverage or the handset model used.
8.	Applicable only to compatible handsets
9.	Provision of this service is subject to Terms & Conditions. Please visit: https://general.moov.hk/tnc/eventtnc.html for details.
10.	The service and charges are subject to amendment without notice. CSL reserves the right of final determination.

MOOV 24 bit Music Service (Standalone) Terms & Conditions
1.	This service is for existing csl customers who can subscribe MOOV 24 bit Music Service at HK$68 per month (subject to a 24-month commitment period when he apply via designated online shop, retail shops or csl call center. The commitment period (if any) will be set out in your application and at least 30 days' prior notice is required if you choose to terminate the service. If you do so before the expiry of the commitment period, then you will need to pay the early termination charges, which is the sum of the monthly fee for remaining commitment period, described in the Application, and we may charge you for the full value of the premiums you received. We may amend or terminate the contract at anytime, but if it causes you material disadvantage or if it results in an increase in your monthly charges you have a right to terminate the Mobile Service without incurring any early termination charges.
2.	MOOV 24 bit Music Service is limited to personal use only via customer’s handset. Any public or commercial broadcasting is not allowed. CSL Mobile Limited (“csl”) reserves the right to take legal action.
3.	The quality of music or video streaming varies according to 3G/4G/5G network coverage or handset model used.
4.	Applicable to compatible handset only.
5.	Customers use MOOV 24 bit Music Service, please download the latest MOOV mobile application with mobile OS in iOS 10.0 or above, Android 7.0 or above.
6.	MOOV 24 bit Music Service is provided by MOOV (Hong Kong) Limited, the subscription, use and / or activation of this Service is subject to MOOV Terms and Conditions (available for viewing at https://general.moov.hk/tnc/eventtnc.html).
7.	Provision of this service is subject to relevant terms and conditions.
8	The service or charges are subject to amendment without notice. csl reserve the right of final decision.

MOOV 16 bit Music Service Terms & Conditions
1.	Customer can apply for a MOOV 16 bit Music Service at $49 per month (subject to a 24-months or above commitment period).
2.	Select csl customers can enjoy the privilege delight and enjoy the service for free within the Commitment Period.
3.	MOOV 16 bit Music Service is limited to personal use only via customer’s handset. If any public broadcasting is performed, csl reserves the right to take legal action.
4.	The quality of music or video streaming varies according to 3G/4G network coverage or handset model used.
5.	Applicable to certain handset only.
6.	Provision of this service is subject to relevant terms and conditions. Please click here for details.
7.	The above service or charges are subject to amendment without notice. csl reserves the right of final determination.

*	「音樂自療」音樂庫(以下簡稱「音樂庫」)內所載或提供的內容僅供參考及為個人興趣而提供，並不旨於提供任何醫學資訊、建議或治療。我們並非推薦或支持載於音樂庫中的任何人士、程序、意見、指示、產品或其他一切資訊。就音樂庫中的任何內容對某特定用途的適用性而言，我們不作任何陳述或保證。如你需要任何醫學建議，請向你的醫生或其他相關專業人士或醫護人員查詢。音樂庫內所載或提供的內容為音樂治療師提供的內容。
#	全亞洲首個”音樂自療” 內容只適用於音樂治療師提供的廣東話聲音指導內容，比較截至2016年6月24日已在亞洲提供付費服務的主要數碼串流音樂服務平台。以上所包含的資料可能不完整，有關上述產品之所有功能、特點、規格及其他產品資訊，請參閱有關產品官方網頁以及產品說明的具體資料為準。
^	本數碼音樂平台提供的內容並不是音樂治療，音樂治療是由有註冊音樂治療師以音樂作為工具根據臨床和實證過的音樂療程為個案設定客製化的目標並協助個案達成目標。

Free 3 Months MOOV 16 bit Music Service
1.	Existing csl customers can enjoy a free 3 months subscription to MOOV 16 bit Music Service during the promotion period.
2.	MOOV 16 bit Music Service will continue to be subscribed through automatic renewal at a discounted monthly fee of $49 after the free trial period.
3.	If you do not agree to continue subscribe the service after free trial period, 30 days prior notice is required before the end of free trial period.
4.	MOOV Music Service is limited to personal use only via a customer’s handset. csl reserves the right to take legal action if any public broadcasting or for commercial purpose is performed.
5.	Quality of music or video streaming varies according to network coverage or handset model used.
6.	MOOV Music Service is applicable only to certain compatible handsets.
7.	Provision of this service is subject to relevant terms and conditions. Please visit: https://general.moov.hk/tnc/eventtnc.html for details.
8.	The above-mentioned service or charges are subject to amendment without notice. csl reserves the right of final determination.

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