csl 5G Local Data Sim Card includes the below csl 5G Service Plan (This “Service Plan”) :
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1GB 5G local mobile data per month, totaling 12GB over the validity period |
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Unlimited local calling minutes |
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Free call filtering service |
Terms and Conditions
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1. |
This Service Plan is offered by us, CSL Mobile Limited (“CSL”). The services under this Service Plan are provided through networks including but not limited to 5G, 4.5G, or 3G. In areas outside of our 5G coverage, you will be provided with a 3G and/or 4.5G Mobile Service. |
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Customers must activate this Service Plan by 31 December 2025. |
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This Service Plan will be valid for 12 months upon activation. |
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For this Service Plan, your entitlement supports tethering and peer-to-peer (P2P) functions (such as Bit-Torrent). Any breach of these restrictions may lead to suspension of your service or additional charges by us. |
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This Service Plan includes 1GB monthly local data. When the local mobile data entitlement of each bill month is used up, the maximum uplink and downlink for data access will be controlled at 1 Mbps respectively. Such data access control will be lifted in the next bill month during the validity of this Service Plan. Actual speeds experienced will be considerably less than the network specifications and will be affected by Internet conditions, server speeds, network conditions, coverage, location, device used, hardware, software, usage levels and other factors. |
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Unless otherwise specified, Service Plan included usage applies to local use only and is calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. When you use the Call Waiting service and are connected to more than one telephone line, airtime will be calculated according to the total time spent on all connected lines during call waiting. |
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Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
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Details of Voicemail, call forwarding, call hold, conference call, caller ID, call waiting: Please visit https://www.hkcsl.com/tc/general-service-value-added-service-package/. |
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Call Filtering and Overseas Call Alert Service is subject to relevant Terms & Conditions, please visit https://www.hkcsl.com/en/call-filtering-service/ for details. |
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Users of this Service Plan can enjoy wavier for local data usage provided by the registered SIM card when streaming Now TV video contents and browsing on the Now TV app (the “App”) in Hong Kong. For avoidance of doubt, the local data usage waiver is not applicable to data usage that incurred for downloading and updating of the App. The mobile data usage for viewing of video advertisement broadcasted in the Apps, accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Apps will be deducted from your Service Plan. If customers download and/or use the Now TV app overseas, they may need to pay additional roaming data charges. |
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No additional value-added services will be provided beyond those explicitly stated to be included in this Service Plan. You cannot purchase additional entitlement or any other value added service for this Service Plan. |
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After the expiry of the 12-month validity period, all services included in this Service Plan will be terminated automatically without prior notice, and customers cannot purchase any extra plan entitlement or continue to use the phone number unless otherwise indicated by us in writing. |
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If customers wish to retain the phone number associated with this Service Plan, they must apply for a designated csl mobile service plan within 30 days after the service termination. |
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Now TV Junior Pack (without set-top box) (“Now TV Service Pack”) is provided by Now TV Limited ("Now TV") and is subject to the relevant terms and conditions of Now TV. For details, please refer to the terms and conditions of the Now TV Junior Pack (without set-top box). |
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We are not the provider, operator or manufacturer of Now TV Service Pack. We make no representation or guarantee to any aspect of the Now TV Service Pack (including but not limited to their quality) and shall not in any way be liable to any matters in relation to the Designated Plan. No compensation shall be forthcoming under any circumstances. For enquires about the Designated Plan, please contact the Now TV directly. |
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Unless otherwise stated, the Service Plan and Now TV Service Pack cannot be used in conjunction with any other promotional or discount offer and are non-transferable or exchangeable for cash or other products. |
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The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and you in respect of the Designated Plan and the goods and services of CSL. |
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We reserve the right to vary or cancel this Service Plan and/or amend these Terms and Conditions at any time without notice. |
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In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail. In the event of dispute in relation to this Service Plan, our decisions shall be final. |