Now TV mobile content Terms & Conditions

Now TV will broadcast all Premier League matches in Hong Kong exclusively on pay TV for the seasons of 2024/25 to 2027/28. Designated matches will be delivered in 4K per season. Customers are required to subscribe SD/HD/4K Connection and Now TV Set-Top Box Rental Fee together in order to view the 4K version of the channels (including matches in 4K resolution).. Now TV will also broadcast LALIGA EA SPORTS matches in Hong Kong on pay TV for the coming two seasons, from 2024/2025 to 2025/2026. Please note that Now TV cannot guarantee live broadcast of all matches of each LALIGA EA SPORTS seasons. Bundesliga and Formula One are provided by beIN SPORTS. Now TV will broadcast selected National Basketball Association (“NBA”) games in Hong Kong on pay TV for the coming three seasons, from 2024/2025 to 2025/2026. Please note that Now TV will select the games to be broadcasted at its discretion and Now TV does not guarantee broadcast of any specific NBA game. Customers can also catch up on selected NBA games that were broadcasted live on Now Sports 641 (CH.641) and NBA TV (CH.642) through the "On-Demand” Service. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. The dates and times of all aforementioned matches and sporting events may be subject to change from time to time, please refer to official announcements by the rights holders and event organizers for the latest information. Please note that Now TV Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. Now TV is provided by Now TV Limited and available in designated areas only. Now TV is a registered trademark of the PCCW Group. Please contact Now TV sales staff for information on all the service plans and promotion details. Customer can visit http://www.pccw.com to find addresses of our stores.
 
* Premier League Multi-Angle is applicable to designated pack subscribers on selected Premier League Live match, access via Wi-Fi or network connection. Please note that video streaming may consume significant amounts of mobile data. You are responsible for keeping track of your mobile data charges.
 
1. The “Now TV Mobile VAS –1 pack” (“Service 1”) monthly fee is HK$79 and entitles you to choose one of five Now TV Channels (Asia Entertainment Pack, Western Movie Pack, STEM Learning Pack (no toy), On Demand – Now True and Junior Pack).
2. The “Now TV Mobile VAS – 2 packs” (“Service 2”) monthly fee is HK$109 and entitles you to choose two of five Now TV Channels (Asia Entertainment Pack, Western Movie Pack, STEM Learning Pack (no toy), On Demand – Now True and Junior Pack).
3. The “Now TV Mobile VAS – Super Sports Pack Plus Combo” (“Service 3”) monthly fee is HK$298 and entitles you to have Super Sports Pack Plus, Western Movie Pack and STEM Learning Pack (no toy).
4. Service, Service 2 and Service 3 are collectively the “Service”.
5. The Service is applicable only to:
(i)Designated csl customers
(ii)The area where you live or where Now TV service will be installed
6. If applying for this service, you must agree to a commitment period of 24/36 months. Customer is entitled to free service for the first month.
7. If you terminate the Service before the expiry of the commitment period for the Service, CSL will charge you early termination charges, which are the sum of the monthly fees for the remaining months of the commitment period for the Service. Now TV, the app and website are provided by Now TV Limited. Content from Now TV is provided by Now TV Limited and its licensors.
8. CSL is not the supplier of the content and makes no representation or guarantee as to its quality, and accepts no liability for any matters arising from, or in relation to, the same. For any inquiries regarding Now TV services, please call 1833888 to contact Now TV customer service representative.
9. Use of Now TV is subject to Now TV Terms & Conditions (available at https://www.nowtv.now.com/terms-and-conditions/) and CSL General Terms & Conditions (https://www.hkcsl.com/en/general-terms-and-conditions-of-hkcslcom/).
10. Now TV can only be utilized in the Hong Kong Special Administrative Region, and the content is for your private domestic viewing only and must not be shown or exhibited for any public or commercial purpose.
11. All local mobile data consumed when utilizing the service will be deducted from your monthly data entitlement or charged to your account.
12. Customer can get a “Starter Pack” of Now TV channels and have the monthly set-top box rental fee waived.
13. Only designated channels/programs can be viewed on Now TV App. Please refer to Now TV App Terms & Conditions (available at http://nowplayer.now.com/tnc). Please note your access to any program, channel and/or content on Now TV App can be terminated at any time without notice. The Now TV App can only be used on mobile devices running original and unmodified operating system versions iOS 7.0 or newer and Android 4.0 or newer.
14. After subscribing to this service, the customer will become a Now TV customer, who will be entitled to add other Now TV packages (“Other Now TV Services”) via a Now TV Limited subscription. Now TV Limited will charge the customer for Other Now TV Services, which do not belong to this service. For details, please contact Now TV Limited. If a customer violates these Terms & Conditions or Now TV’s Terms & Conditions, and such violation results in Now TV Limited suspending or terminating set-top box service or Now TV App, then all services provided via the same Now TV service account (including this service or Other Now TV Services) will also be suspended or terminated. The combined monthly fee will be charged via a customer’s Now TV bill. If the customer’s Now TV service subscription is terminated for any reason, the csl/1O1O value-added service combination concerned will be terminated at the same time, and CSL and Now TV Limited shall not be held liable.
15. Some of Now TV’s HD content is combined with csl/1O1O HD connection service only for customers in HD coverage areas.
16. Video quality depends on a customer’s mobile device, service location and network coverage and performance.
17. If a customer’s NETVIGATOR service is made available via the same modem that is used for providing the Now TV service under the Service, is terminated for whatever reason, Now TV Limited may without liability to the Service Customer terminate the Service at the same time.
18. In the event of inconsistency between the Terms & Conditions and Terms & Conditions set out in the Mobile Service Agreement, these Terms & Conditions shall prevail.
19. The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.
20. In the event of any disputes, the decisions of CSL and Now TV Limited shall be final.