Now E

Terms and Conditions for csl users to waive the data usage of Now E

Starting from 14 July 2023, all users of the csl monthly service plan (“Users”)can enjoy wavier for local data usage provided by the registered SIM card when streaming Now E videos content and browsing on the Now E app (“Apps”)in Hong Kong. For avoidance of doubt, the local data usage waiver is not applicable to data usage that incurred for downloading and updating of the Apps. The mobile data usage for viewing of video advertisement broadcasted in the Apps , accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Apps will be deducted from your Service Plan. If customers download and/or use the Now E app overseas, they may need to pay additional roaming data charges.
All programming on Now E can only be used in the Hong Kong Special Administrative Region and the content is for private viewing in Hong Kong only by the Users. It cannot be publicly or commercially displayed or played.
This service is subject to the relevant charging terms and conditions of Now E.
The image quality depends on the customer's mobile device, service location, and network coverage and performance.
Now E, the app, and the website are provided by PCCW Media Limited, while the content of Now E is provided by PCCW Media Limited and third-party content providers. The use of Now E is subject to the Now E terms and conditions (https://www.nowe.hk/tnc/service).
CSL Mobile Limited ("CSL") is not a content provider and does not make any representations or warranties as to its quality. It also does not assume any responsibility for any matters arising from or related to it.
These terms and conditions are based on the English version (if there is any Chinese version provided, it is for reference only).
In case of any disputes, CSL and PCCW Media Limited reserve the right to make the final decision.

csl / 1O1O 5G Home Broadband Service Plan - Free Now Select Service Terms and Conditions：

Now Select offers Asian entertainment VOD (Viu, Viu Bilingual Drama, Now Chinese Drama, NowJelli, ViuTV) and 9 live channels (Now News, Now BNC, Now Direct, Viu Channel, Now Chinese Drama, Now Sports Prime, Now Sports 1, NowJelli, ViuTV). The Content may change from time to time, with or without notice. All matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that CSL Mobile Limited (「CSL」) and PCCW Media Limited (“PCCW”) cannot guarantee the continued availability of the channels, programs and services on the Now E service for the entire duration of your Now E subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now E service; and hours of broadcast of any program or channel are subject to change from time to time.
The promotion code will be sent by CSL to eligible customer’s email address provided to registering for the 5G Home Broadband Service Plan ("Service”) 30 days from the effective date of the Service. Customers must activate the Pass within one month of receiving the promotion code, failing which the Pass will expire without compensation. The Pass will be automatically terminated after 24/36 months from the activation date of the Pass.
To enjoy the Pass, customers can download the Now E mobile application (the “Application”) onto your mobile phone or tablet; or visit our Now E website at www.nowe.com (the “Website”); or log into Now E Android TV box to register to register for or sign into a Now E account. After registering for or signing into a Now E account, please go to “My Account”, select “Redeem Promotion Code”, and enter the promotion code to redeem the Pass. If customers register for a Now E account using their personal email address, they must complete the entire Now E account registration process by clicking on the authentication link within 48 hours thereafter.
Each promotion code can only be used once. CSL and PCCW Media Limited shall not be liable for invalidation or loss of any promotion code.
Please note that all programming on Now E can only be viewed in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.
Supported devices include Mobile device: Apple iPhone and iPad (iOS / iPadOS), Android Mobile and tablet (Android OS), Huawei Mobile and tablet (Harmony OS), Now E supports the latest and one previous version of the above mobile device operating systems. Computer and web browser: Mac: macOS Big Sur or newer version (iOS app not supported), Chrome, Safari, PC：Windows 10 or newer version, Chrome Edge (Chromium version). Smart TV and TV box: Now E Android TV box, Android TV (Android TV model and set-up box with Android OS 8.0 or later), LG TV (2020 models or newer with WebOS 5.0 or later), Samsung TV (2019 models or newer with Tizen OS 5.0 or later). Now E also supports AirPlay, Chromecast and HDMI. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.
Now E service quality depends on the quality of the signal received, internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software, usage levels and other factors.
By activating the promotion code and using the Pass, you are deemed to have read and agreed to be bound by these Terms and Conditions, the “Now E Terms and Conditions”, Terms of Use – “Now E Android TV Box Terms of Use” and “Now E Things to Know” (available for viewing at https://www.nowe.com/tnc/service, https://www.nowe.com/tnc/tvbox and https://www.nowe.com/help/thingstoknow).
The promotion code or pass cannot be exchanged for cash, returned or resold; and will not be replaced if damaged.
In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall apply and prevail.
Now Select Pack, Pass, Now E, the Application and Website are provided by PCCW. The decisions of PCCW in all matters arising in relation to Now Select Pack, the Pass, Now E and other related matters are final and binding.

Now E Efinity Combo Monthly Plan Terms & Conditions:

“Now E Efinity Combo Monthly Plan” at the subscription fee of $48 per month, a 24-month or above commitment period is required (“The Offer”). Please also visit www.nowe.com for details of the content, terms and conditions.
You must pay us Early Termination Fee if you terminate the Now E Efinity Combo Monthly Plan before expiry of the Commitment Period, which shall be the sum of the monthly service fee for the remaining months of the Commitment Period. After the Commitment Period, the Service will be automatically renewed on a monthly basis at HK$48 per month until you provide us 30 days prior notice to cancel.
The content of Now E Efinity Combo Monthly Plan includes: Now E HBO GO, Now Baogu, MOViE MOViE PLAY, Viu and ViuTV.
Now E Efinity Combo Monthly Plan original price is $78/month.
Now E Efinity Combo Monthly Plan is available for subscription by csl customers who have subscribed to mobile service and data plans. To view the content of Now E Comprehensive Experience Service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and enter your promotion code. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; Supported devices include smart phones and tablets (iOS version 13 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.
Now E can be used in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.
Video quality depends on the customer's mobile device, service location and network coverage and performance.
CSL Mobile Limited (“CSL”) is not the supplier, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same.
Now E, the Application and Website are provided by PCCW Media Limited (“PCCW”) and content on Now E is provided by PCCW and its licensors. The use of Now E is subject to the Now E Terms and Conditions (available for viewing at http://www.nowe.hk/tnc/service).
The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.
In the event of any disputes, the decisions of CSL and PCCW Media Limited shall be final.

Direct Carrier Billing Service Terms & Conditions:

Direct Carrier Billing Service (“Service”) is a billing service for designated personal customers of csl service plans (except Primary and Secondary student SIM Plans, personal-named business plans and pre-paid cards).

The Service can only be used for designated purchases at Now E Website (www.nowe.com) or Now E App (each a “Now E Purchase”).

Now E Purchases are made subject to the prevailing Now E Terms and Conditions (https://www.nowe.com/tnc) and Things to Know (http://www.nowe.com/help/thingstoknow).

The Service can only be used to settle payment for Now E Purchases; the amounts for which will be billed through your csl monthly bill.

The Service is subject to a monthly limit in any calendar month for each csl service plan as below. If Now E customers’ purchase amount exceeds the monthly limit, Service will be suspended until next calendar month.

Elapsed time since commencement of csl service plan subscription	Customers ( service fee payment by Autopay)	Customers ( service fee payment not by Autopay)
0 - 3 months	HK$500	HK$300
4 – 12 months	HK$1,800	HK$900
12 months or more	HK$3,000	HK$1,800
24 months or more	HK$4,000	HK$1,800

CSL reserves the rights to update the spending limit regularly and without giving the customers any advance notice. The latest spending limit will be published on this website from time to time.

Any use of the Service may incur data charges at the prevailing rate, and mobile data consumed will be deducted from subscription plan entitlements and charged at the prevailing rate thereafter. Standard roaming data charges apply if you use the Service overseas.

The service provided by CSL Mobile Limited (“CSL”, “we”, “our”) serves only as a method of payment. CSL is not liable to customers for the Now E Purchases, any refund request must follow Now E’s refund policy. Please email Now E at cs@nowe.com , or contact Now E representative through Live Chat (https://www.nowe.com/contact-us) for any inquiries.

CSL reserves the right to change, suspend or discontinue the Service; or amend these Direct Carrier Billing Service Terms & Conditions at any time without notice. In the event of dispute, our decision shall be final.

Now E Android TV Box Terms and Conditions:

To enjoy content on Now E, you can do so via the Now E Android TV Box to register for a Now E account and enter your promotion code. Please refer towww.nowe.comfor the latest requirements for supported devices.

Now E Android TV Box is provided by PCCW Media Limited (“PCCW”). The use of Now E Android TV Box is subject to the Now E Terms and Conditions and the Now E Android TV Box Terms and Conditions respectively (available for viewing at http://www.nowe.hk/tnc/service and https://www.nowe.hk/tnc/tvbox

Now E can only be used in the Hong Kong Special Administrative Region and the content on Now E is for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

Customer must redeem / collect the Now E Android TV Box within one month upon receiving the redemption / collection notification SMS. Failure to do so will result in the Now E Android TV Box being forfeited.

The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.

In the event of any disputes, the decisions of CSL and PCCW Media Limited shall be final.

Now E Content Terms and Conditions:

Now E, the Application and Website are provided by PCCW Media Limited (“PCCW”) and content on Now E is provided by PCCW and its licensors. The use of Now E is subject to the Now E Terms and Conditions (available for viewing at http://www.nowe.hk/tnc/service).

If you register, connect or log into your Now E account with csl account, PCCW Media Limited (“Now E”) will be appointed by you as your agent to have continuous access to some of the subscription information available at your csl account, and any other information authorized by you from time to time until you disable the connection between your csl account and Now E account. You may disable the connection at any time, please contact 2512 3123-(csl customer) and 2888 1010 (1O1O customer) and 1833123 ( Club Sim customer) for details.

To enjoy HBO GO, Now Baogu, MOVIE MOVIE PLAY, Rent Now Service and sports including Premier League, LaLiga, UEFA Champions League and Europa League, beIN SPORTS , Golf and etc. on Now E (collectively, the “Content”), please download the Now E mobile application (the “Application”) onto your mobile phone or tablet; or visit our Now E website at www.nowe.com (the “Website”) to register for a Now E account and enter your promotion code. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 10 or above, Android version 7 or above), tablets (iOS version 10 or above, Android version 7 or above), or personal computers (web browser: Chrome, Safari and Firefox). Please refer to www.nowe.com for the latest requirements for supported devices.Now TV will broadcast all Premier League matches in Hong Kong exclusively on Pay TV for the 2021 / 2022 to 2024 / 2025 seasons. In respect of the 2019 / 2020 - 2022 / 2023 seasons of the LaLiga, Now TV will broadcast ALL the matches that are broadcast by beIN SPORTS. Details of dates of matches, times and channels will be announced later.

Select csl customers can enjoy the privilege delight and enjoy the Now E service for free within the Commitment Period.

Now E can only be used in the Hong Kong Special Administrative Region and the Content is for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

CSL Mobile Limited (“CSL”) is not the supplier of the Now E services and makes no representation or guarantee as to the quality and availability of the Now E services, and accepts no liability for any matters arising from or in relation to the same.

The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.

You confirm to have read understood and accepted the Terms and Conditions of Now E (https://www.nowe.com/tnc/service).

In the event of any inconsistency between the terms and conditions and the terms and conditions set out in the Mobile service Agreement, these terms and conditions shall prevail.

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CSL and Now E reserves the right to amend the said terms and conditions without prior notice. In case of any dispute, the decision of CSL and Now E shall be final.

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In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.

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In the event of any disputes, the decisions of CSL and PCCW Media Limited shall be final.

Terms and conditions for Now E Premier League and LaLiga 4K Service:

“Now E Premier League and LaLiga 4K Service” (the “Service”) includes Premier League 2021/2022 to 2024/2025 Season and LaLiga 2021/2022 – 2022/2023 Season live matches and selected catch up. At least 38 matches will be delivered in 4K for each League each season. Live streaming in 4K quality applies only to selected Premier League and LaLiga matches, while the degree of live coverage in 4K is subject to decisions made by the official organizations concerned.

“Now E Premier League and LaLiga 4K Service” monthly fee is $188, with 24-month commitment period is required. “Now E Premier League and LaLiga 4K Month-to-Month Plan” without commitment period is $210. “Now E Premier League and LaLiga 2022/2023 4K Season Pass” service fee is $2,080. “Now E Premier League and LaLiga 2022/2023 4K Three-Month Pass” service fee is $600 and valid for 90 days upon subscription. “Now E Premier League and LaLiga 2022/2023 4K One-Month Pass” service fee is $210 and valid for 30 days upon subscription. The service fee for Now E Premier League and LaLiga 2022/2023 4K Day Pass is $80 and promotion code will be valid for 24 hours upon activation. All above Passes will be expired at 23:59:59 on 30 June 2023.

Please visit www.nowe.com for the content, terms and conditions.

Only selected customers of CSL Mobile Limited (“csl”) may enjoy this offer.

“Now E Premier League and LaLiga 4K Service” is available for subscription by 1O1O customers who have subscribed to mobile service and data plans. To watch the content including “Now E Premier League and LaLiga Monthly Plan”, “Now E Premier League and LaLiga 2022/2023 4K Season Pass”, “Now E Premier League and LaLiga 2022/2023 4K Three-Month Pass” “Now E Premier League and LaLiga 2022/2023 4K One-Month Pass” on Now E, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at http://www.nowe.com (the “Website”) to register for a Now E account and bind it with your 1O1O number. Details: https://bit.ly/3b9OCeb. To watch the content of Now E Premier League and LaLiga 2022/2023 Day Pass on Now E, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at http://www.nowe.com (the “Website”) to register for a Now E account and activate your promotion code. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 13 or above, Android version 8 or above), tablets (iOS version 13 or above, Android version 8 or above), or personal computers (web browser: Chrome and Safari). Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements. One registered account can support concurrent streaming of 2 devices. Please refer to www.nowe.com for the latest requirements for supported devices.

4K video streaming device and system requirements:

Device must be compatible with 4K video streaming – eg Now E Android TV Box or PC capable of High Efficiency Video Coding (H.265) and running on a Windows 10 operating system and using a Microsoft Edge browser (Chromium version), or
Designated mobile handset model with a 4K video playback capability (4K video streaming varies significantly between handset models), or
Using AirPlay to stream live coverage to Apple TV 4K from Apple devices (actual video quality also depends on bandwidth of Internet connection and device compatibility. Please click here for more details from Apple’s website).

User must use a TV set or computer monitor with 4K display resolution, and a mobile data network or LAN/Wi-Fi network that satisfies the minimum bandwidth requirements (25Mbps) to deliver an optimal viewing experience.

Stability and quality of video streaming depends on your ability to use all the app’s features. Service and content are affected by condition of device used, as well as Internet bandwidth and connection, Internet connection speed, technical feasibility, availability of content source, compatibility of device and other factors. Please refer to www.nowe.com for requirements of compatible devices. Each registered account can accommodate simultaneous streaming on two devices. Now E will broadcast all Premier League matches for the seasons of 2021/2022 to 2024/2025. In respect of the 2021/2022-2022/2023 seasons of the LaLiga, Now E will broadcast the matches that are broadcasted by beIN SPORTS. All matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited (“PCCW Media”) cannot guarantee the continued availability of the channels, programs and services on the Now E service for the entire duration of your Now E subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now E; and hours of broadcast of any program or channel are subject to change from time to time.

Once any match of “Now E Premier League and LaLiga 4K Service” is suspended or suspended midway, there will be no live streaming of the relevant event and no compensation will be made by CSL Mobile Limited (“csl”). Please refer to the final announcement.

For actual dates and time of “Premier League and LaLiga” matches may subject to different factors including but not limited to COVID-19, for which to be changed, cancelled or unable to perform as schedule, csl do not need to make any prior notice. The arrangement of Premier League and LaLiga matches dates and time should refer to the official final announcements. csl and PCCW reserve the right of final determination.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

“Now E Premier League and LaLiga 4K Service” can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

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CSL Mobile Limited (“csl”」) is not the supplier of Now E, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same. Any dispute or complaint in connection with Now E will be referred to PCCW Media Limited (“PCCW”).

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Now E, the Application and the Website are provided by PCCW; and the content on Now E is provided by PCCW and its licensors. The use of Now E, the Application and the Website is subject to the “Now E Terms and Conditions”, the “Now E Android TV Box Terms of Use” And the “Now E Things To Know” (available for viewing at http://www.nowe.com/tnc/service , http://www.nowe.com/tnc/tvbox and http://www.nowe.com/help/thingstoknow respectively).

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“Now E Premier League and LaLiga 4K Service” plan or charges are subject to amendment without notice. csl and PCCW reserve the right of final decision.

Terms and conditions for Now E UEFA Champions League and Europa League Service:

The monthly service fee for Now E UEFA Champions League and Europa League is $58. 24-month commitment period is required for all above plans. You must login or create a Now E account and bind with your csl mobile number to watch the matches.

The service fee for Now E UEFA Champions League and Europa League 2022-2023 Season Pass is $680. You must login or create a Now E account and bind with your csl mobile number to watch the matches on or before Jun 30, 2023.

The service fee for Now E UEFA Champions League and Europa League 2022-2023 Day Pass is $80. The validity period of each Day Pass is 24 hours from the time of activating its Promotion Code. You MUST use the Promotion Codes to activate the Day Passes on or before 30 June 2023, failing which they will expire.

Please visit www.nowe.com for the content, terms and conditions.

Only selected customers of CSL Mobile Limited (“CSL”) may enjoy this offer only.

Now E UCL and UEL service is available for subscription by csl customers who have subscribed to mobile service and data plans. To enjoy Now E UCL and UEL service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at http://www.nowe.com (the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; Supported devices include smart phones and tablets (iOS version 13 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Please refer to www.nowe.com for the latest requirements for supported devices. Now E will broadcast UEFA Champions League, Europa League, Europa Conference League and UEFA Youth League matches LIVE with selected matches available on demand of 2021/22, 2022/23 and 2023/24 season. All matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited (“PCCW Media”) cannot guarantee the continued availability of the channels, programs and services on the Now E service for the entire duration of your Now E subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now E; and hours of broadcast of any program or channel are subject to change from time to time.

Now E promotion codes entitle you to watch the UCL and UEL live matches with selected matches available on demand. You can watch the matches by video on demand anytime within 7 days after their respective live broadcasts during validity of the service plan.

The promotion codes cannot be returned, refunded, resold, transferred, exchanged for cash and/or other gifts or replaced if damaged. PCCW Media Limited shall not be liable for invalidation or loss of any Promotion Code; and/or any delay or failure to show any matches.

The broadcast times and dates of the Matches may be subject to change from time to time. Please refer to the official final announcements for details.

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Video quality depends on the customer's mobile device, service location and network coverage and performance.

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Now E UCL and UEL service plan can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

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CSL is not the supplier of Now E, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same. Any dispute or complaint in connection with Now E will be referred to PCCW Media Limited (“PCCW”).

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Now E, the Application and the Website are provided by PCCW; and the content on Now E is provided by PCCW and its licensors. The use of Now E, the Application and the Website is subject to the “Now E Terms and Conditions”, the “Terms of Use of the Now E UEFA Champions League and Europa League”, the “Now E Android TV Box Terms of Use” And the “Now E Things To Know” (available for viewing at http://www.nowe.com/tnc/service, https://www.nowe.com/tnc/ucl-uel, http://www.nowe.com/tnc/tvbox and http://www.nowe.com/help/thingstoknow respectively).

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Now E UCL and UEL service plan or charges are subject to amendment without notice. CSL and PCCW reserve the right of final decision.

Terms and conditions for Now E Rent Now Voucher Service:

“Now E Rent Now Vouchers (12pcs) with Now E Android TV Box” at the subscription fee of $39 per month, a 24-month commitment period is required (“The Offer”). Please also visit www.nowe.com for details of the content, terms and conditions.

Only selected customers may enjoy this offer.

The Offer includes 12 pieces Now E Rent Now movie vouchers and One Now E Android Box (“The Box”); 12 vouchers will be automatically terminated after 24 months from the effective date of the customer subscribed The Offer.

Each Now E Rent Now promotion code applicable to redeem one $22 or $32 movies. After redeeming the promotion code/movie, you have to watch the rented movie within 30 days. You have 48 hours to enjoy the selected movie once you started watching (unless otherwise stated).

The Box includes 12-month service of “Viu, ViuTV, Now Direct, Now News Channel and Now Business News Channel” Service. If subscribed customer of The Offer activates the Now E Android TV Box on or before February 29, 2020, customer can enjoy an additional 12-month service of “Viu, ViuTV, Now Direct, Now News Channel and Now Business News Channel” (from the activation date of The Box). To enjoy content on Now E, you can do so via the Now E Android TV Box to register for a Now E account and enter your promotion code. Please refer to www.nowe.com for the latest requirements for supported devices.

To enjoy The Offer, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com(the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 11 or above, Android version 8 or above), tablets (iOS version 11 or above, Android version 8 or above), or personal computers (web browser: Chrome and Safari). Please refer to www.nowe.comfor the latest requirements for supported devices. One registered account can support concurrent streaming of 2 devices.

The Offer of video quality depends on the customer's mobile device, service location and network coverage and performance.

The Offer can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

CSL / 1O1O is not the supplier of Now E, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to Now E. Any dispute or complaint in connection with Now E will be referred to PCCW Media Limited (“PCCW”).

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Now E, the Application and the Website are provided by PCCW; and the content on Now E is provided by PCCW and its licensors. The use of Now E, the Application and the Website is subject to the “Now E Terms and Conditions”, the “Terms of Use of the Now E UEFA Champions League and Europa League”, the “Now E Android TV Box Terms of Use” And the “Now E Things To Know” (available for viewing at https://www.nowe.com/tnc/service, https://www.nowe.com/tnc/tvbox and https://www.nowe.com/help/thingstoknow respectively.

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“Now E Rent Now Vouchers (12pcs) with Now E Android TV Box” Service or charges are subject to amendment without notice. In the event of any disputes, csl and PCCW reserve the right of final decision.

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The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.

Terms and conditions for Now E Rent Now Service:

The subscription fee for Now E Rent Now Service is $168. Please also visit www.nowe.com for the content, terms and conditions.

This service includes 6 Now E Rent Now promo codes. Each Now E Rent Now promo code can be applied to rent a movie of $22 or $32. Customer must start to play the rented movie within 30 days after renting the movie. Customer can watch the rented movie for as many times as they want for 24 hours after they start to play or download (unless otherwise stated).

Only selected customers of CSL Mobile Limited (“CSL”) may enjoy this offer only.

Now E Rent Now Service is available for subscription by CSL customers who have subscribed to mobile service and data plans. To enjoy Now E Rent Now (6 vouchers) Service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 10 or above, Android version 7 or above), tablets (iOS version 10 or above, Android version 7 or above), or personal computers (web browser: Chrome and Safari). Please refer to www.nowe.com for the latest requirements for supported devices. One registered account can support concurrent streaming of 2 devices.

You MUST use the Promotion Codes to activate the Now E Rent Now Service on or before 31 December 2020.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

Now E Rent Now Service can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

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Now E, the Application and the Website are provided by PCCW; and the content on Now E is provided by PCCW and its licensors. The use of Now E, the Application and the Website is subject to the “Now E Terms and Conditions”, the “Terms of Use of the Now E UEFA Champions League and Europa League”, the “Now E Android TV Box Terms of Use” And the “Now E Things To Know” (available for viewing at https://www.nowe.com/tnc/service, https://www.nowe.com/tnc/tvbox and https://www.nowe.com/help/thingstoknow respectively.

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Now E Rent Now Service or charges are subject to amendment without notice. csl and PCCW reserve the right of final decision.

Terms and conditions for Now E beIN SPORTS Service:

If the customer applies for Now E beIN SPORTS Pack Service at the special offer of $168 per month, a 24-month commitment period is required. Terms and conditions listed on www.nowe.comapply. For the service content details, please also visit the above mentioned website.

Only selected customers may enjoy this offer only.

Formula One World Championship, Roland-Garros, Serie A, Ligue 1, Scottish Premiership, programmes from Liverpool TV, Arsenal TV and Chelsea TV are provided by beIN SPORTS. All program content may be subject to change. Details of dates of matches, times and channels will be announced later. You can watch F1 catch-up anytime within the period of 7 days after their respective live streaming.

Now E beIN SPORTS Pack Service is available for subscription by CSL customers who have subscribed to mobile service and data plans. To enjoy Now E beIN SPORTS Pack Service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 10 or above, Android version 7 or above), tablets (iOS version 10 or above, Android version 7 or above), or personal computers (web browser: Chrome, Safari and Firefox). Please refer to www.nowe.com for the latest requirements for supported devices.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

Now E beIN SPORTS Pack Service can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

CSL Mobile Limited (“CSL”) is not the supplier of Now E service, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same. Any dispute or complaint in connection with Now E will be referred to PCCW Media Limited (“PCCW”).

Now E, the Application and Website are provided by PCCW Media Limited (“PCCW”) and content on Now E is provided by PCCW and its licensors. The use of Now E is subject to the “Now E Terms and Conditions”, the “Now E Android TV Box Terms of Use” and the “Now E Things To Know” (available for viewing at www.nowe.com/tnc/service, www.nowe.com/tnc/tvbox and www.nowe.com/help/thingstoknow respectively).

If you decide to terminate Now E beIN SPORTS Pack Service, 30 days prior notice is required. If you select to terminate payable Now E beIN SPORTS Pack Service within the commitment period, you must pay the sum of the service fee within the remaining commitment period immediately.

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Now E beIN SPORTS Pack Service or charges are subject to amendment without notice. CSL and PCCW reserve the right of final decision.

Terms and conditions for Now E Golf Monthly Plan Service:

If the customer applies for Now E Golf Monthly Plan at the special offer of $128 per month, a 24-month commitment period is required. Terms and conditions listed on www.nowe.com apply. For the service content details, please also visit the above mentioned website.

Only selected customers may enjoy this offer only.

Now E Golf Monthly Plan is available for subscription by CSL customers who have subscribed to mobile service and data plans. To enjoy Now E Golf Monthly Plan on Now E, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (iOS version 11 or above, Android version 8 or above), tablets (iOS version 11 or above, Android version 8 or above), or personal computers (web browser: Chrome and Safari). Please refer to www.nowe.com for the latest requirements for supported devices.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

Now E Golf Monthly Plan can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

Now E, the Application and Website are provided by PCCW Media Limited (“PCCW”) and content on Now E is provided by PCCW and its licensors. The use of Now E is subject to the “Now E Terms and Conditions”, the “Now E Android TV Box Terms of Use” and the “Now E Things To Know” (available for viewing at https://www.nowe.com/tnc/service, https://www.nowe.com/tnc/tvbox and https://www.nowe.com/help/thingstoknow respectively).

If you decide to terminate Now E Golf Monthly Plan, 30 days prior notice is required. If you select to terminate payable Now E Golf Monthly Plan within the commitment period, you must pay the sum of the service fee within the remaining commitment period immediately.

Now E Golf Monthly Plan Service or charges are subject to amendment without notice. CSL and PCCW reserve the right of final decision.

Terms and conditions for Now E After-Hours Entertainment Service Plan:

If the customer applies for Now E After-Hours Entertainment Service Plan (“the “Plan”) at the special offer of $39 per month, a 24-month commitment period is required. After-Hours can only be accessed via the Afterhrs.hk website (the “Service Website”).

The Plan is available for subscription by CSL Mobile Limited (“CSL”) customers who have subscribed to the designated mobile service and data plans. To enjoy the Plan, please download the Now E Android mobile application (the “Application”) onto your mobile phone or tablet or visit the Now E website at http://www.nowe.com (the “Website”) to register for a Now E account. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; namely smart phones (Android version 7 or above), tablets (Android version 7 or above), or personal computers (web browser: Chrome, Safari Firefox and Edge (Windows 10)). Please refer to www.nowe.com for the latest requirements for supported devices.

The content made available or appearing on the Service Website (the “Content”) is restricted to viewers aged 18 or above, and contains adult elements, strong sexuality and disturbing materials, and is subject to regulation by the general laws of Hong Kong, including the Control of Obscene and Indecent Articles Ordinance (Cap. 390). In this regard, PCCW Media Limited (“PCCW”) will provide you with a Mature Content Lock PIN (“PIN”) to, amongst other things, access such Content. PCCW will not be responsible for any uses of the PIN provided to you to access and view the Content and/or the Service Website. You are responsible for checking the identity and/or age of any person who wishes or intends to view any such Content before you permit that person to view such Content and for generally ensuring that minors do not access such Content using your login details, PIN and/or password.

The Plan is not applicable to the following service plans.

U-Plan
Primary and Secondary student SIM Plan offer
csl Ultra Speed Multi User Service Plan (secondary sim user)

Video quality depends on the customer's mobile device, service location and network coverage and performance. At all times only one video or channel may be streamed on the Service Website.

Now E and After-Hours can be used in the Hong Kong Special Administrative Region for customer’s private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

CSL Mobile Limited (“csl”) is not the supplier of Now E or After-Hours, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same. Any dispute or complaint in connection with Now E or After-Hours will be referred to PCCW Media Limited (“PCCW”).

Now E, the Application, Website and Service Website are provided by PCCW; and the content on Now E and the Service Website is provided by PCCW and/or its licensors. The use of Now E, the Application, Website and Service Website is subject to the “Terms and Conditions of Now E” and “Terms and Conditions of AFTERHRS.HK” (available for viewing at https://www.nowe.com/tnc/service and https://www.afterhrs.hk/settings/sntermsnconditions) respectively.

If you decide to terminate the Plan, 30 days prior notice is required. If you select to terminate payable the Plan within the commitment period, you must pay the sum of the service fee within the remaining commitment period immediately.

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The Plan Service or charges are subject to amendment without notice. csl and PCCW reserve the right of final decision

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The English version of this Terms and Conditions shall prevail over their Chinese version (if any) which is provided for information purposes only.

Terms and conditions for Now Select:

“Now Select” at the subscription fee of HK$39 per month, a 24-month or above commitment period is required (“The Offer”). For the service content details, please visit www.nowe.com. Eligible customers can waive monthly fee at HK$39 for first 2 months during contract commitment period. Only selected customers may enjoy this offer.

You must pay us Early Termination Fee if you terminate the Now Select before expiry of the Commitment Period, which shall be the sum of the monthly service fee for the remaining months of the Commitment Period. After the Commitment Period, the Service will be automatically renewed on a monthly basis at HK$39 per month until you provide us 30days prior notice to cancel.

Now Select offers Asian entertainment VOD (Viu, Viu Bilingual Drama, Now Chinese Drama, NowJelli, ViuTV) and 9 live channels (Now News, Now BNC, Now Direct, Viu Channel, Now Chinese Drama, Now Sports Prime, Now Sports 1, NowJelli, ViuTV)

The recommended retail price of Now Select is HK$88/month.

Now Select is available for subscription by CSL customers who have subscribed to mobile service and data plans. To view the content of Now E Comprehensive Experience Service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and bind it with your csl number. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; supported devices include smart phones and tablets (iOS version 13 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

Now E can be used in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

Now E, the Application and the Website are provided by PCCW; and the content on Now E is provided by PCCW and its licensors. The use of Now E, the Application and the Website is subject to the “Now E Terms and Conditions” and the “Now E Things To Know” (available for viewing at https://www.nowe.hk/tnc/service, and https://www.nowe.com/help/thingstoknow) respectively).

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In the event of discrepancy or inconsistency between the English and Chinese versions of this promotion's materials and terms and conditions, the English version shall apply and prevail.

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Now Select Service or charges are subject to amendment without notice. CSL and PCCW reserve the right of final decision.

Now E Now Studio T&C：

Now E Now Studio at the subscription fee of $68 per month, a 24-month commitment period is required (“The Offer”). Please also visit www.nowe.com for details of the content, terms and conditions.

You must pay us Early Termination Fee if you terminate the Now Studio before expiry of the Commitment Period, which shall be the sum of the monthly service fee for the remaining months of the Commitment Period. After the Commitment Period, the Service will be automatically renewed on a monthly basis at HK$68 per month until you provide us 30 days prior notice to cancel.

Now E Now Studio original price is $78 per month.

Now E Now Studio is available for subscription by csl customers who have subscribed to mobile service and data plans. To view the content of Now E Comprehensive Experience Service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and enter your promotion code. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; Supported devices include smart phones and tablets (iOS version 13 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.

Now E can be used in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

Video quality depends on the customer's mobile device, service location and network coverage and performance.

CSL Mobile Limited (“CSL”) is not the supplier, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same.

The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.

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In the event of any disputes, the decisions of CSL and PCCW Media Limited shall be final.

Terms & Conditions of free 1-month Now E HBO GO service (if applicable):

Activation on Now E FIFA World Cup 2022^TM Event Pass at Now E must be done on or before October 31, 2022. Free 1-month Now E HBO GO service promo code will be delivered to you via EDM by Now E on or before November 17, 2022. Please follow the instructions to activate Now E HBO GO service on or before December 31, 2022, failing which the service will expire without compensation. Now E HBO GO service will be automatically terminated after 1 month from the activation date of the service. This offer is only applicable to first time activation.

Terms and conditions for Now E Pick Your Own Combo Monthly Plan:

The subscription fee for the “Now E Pick Your Own Combo Monthly Plan” ("Monthly Plan”) is HK$58 per month, with a 24-month commitment period (“Commitment Period”).

You must pay Early Termination Fee if you terminate the Monthly Plan before expiry of the Commitment Period, which shall be the sum of the monthly service fee for the remaining months of the Commitment Period. After the commitment period, the Now E Pick Your Own Combo Monthly Plan will continue to be provided to you on a monthly basis at HK$58 until you provide csl with 30 days prior notice to cancel.

Customer who successfully subscribes to the Monthly Plan may choose any three services from the following five services ("Available Services”): HBO GO, Now Baogu, MOViE MOViE PLAY, Now Select and AfterHours. During the Commitment Period, each customer is entitled to switch the service in his/her Monthly Plan to other services in the Available Services. Each content service must be subscribed for at least one month before any switch could be made. If you want to make service switch, please contact csl customer service. The requested switch will take effect immediately.

The Monthly Plan is available for csl customers who have subscribed to mobile service and data plans. To enjoy Now E service, please download the Now E mobile application (the “Application”) onto your mobile phone or tablet, or visit the Now E website at www.nowe.com (the “Website”) to register for a Now E account and bind it with your csl number. The Application and Website can only be used on certain models of mobile phones, tablet devices and personal computers; supported devices include smart phones and tablets (iOS version 13 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.

Now E can be used in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

Video quality on Now E depends on the customer's mobile device, service location and network coverage and performance.

CSL Mobile Limited (“CSL”) is not the supplier, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same.

The Monthly Plan, Now E, Application and Website are provided by PCCW Media Limited (“PCCW”) and content on Now E is provided by PCCW and its licensors. The use of Now E is subject to the Now E Terms and Conditions (available for viewing at http://www.nowe.hk/tnc/service).

The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.

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In the event of any disputes in relation to the Monthly Plan, Now E service, the decisions of PCCW shall be final.

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