中



"csl. Baby Panda 5G Service Plan" Terms & Conditions
1. The "csl. Baby Panda 5G Service Plan" ("the Plan") operates on 5G, 4G, or 3G networks. In areas outside of our 5G coverage, service will be provided via 4.5G and/or 3G networks. Monthly basic or top-up entitlement support tethering and peer-to-peer (P2P) functions (such as Bit-Torrent).
2. This service plan is available to new sign-ups/renewal customers, requiring a commitment period of 24/36-months. Any full-time students or parents of any full-time students of any kindergartens, primary schools, secondary schools, or tertiary institutions registered in Hong Kong, presenting a valid student ID card or student handbook, are eligible to this service plan. Registered users must be at least 18 years old. An administrative fee of HK$18 per month is applicable to the above plans.   Original monthly fee is HK$88, with HK$10 monthly rebate during commitment period.  $88 monthly plan fee or the latest prevailing monthly service fee will be charged from the 25th/37th months onwards. 
3. This service plan includes 10GB monthly local mobile data with thereafter maximum uplink and downlink for data access at 1Mbps. Actual speeds experienced will be considerably less than the network specifications and will be affected by Internet conditions, server speeds, network conditions, coverage, location, device used, hardware, software, usage levels and other factors.
4. Mainland China and Macau Data Roaming Package:
  1. The Service is available to selected personal account customers of designated csl service plan subscriptions who have activated IDD, roaming service and subscribe to Data Roaming Day Pass service. It is subject to related Terms and Conditions. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Mainland China & Macau Data Roaming Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
  2. The usage is applicable only for Mainland China and Macau, Any unused data cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. 
  3. If customers have both Mainland China & Macau Data Roaming Package, Mainland China Data Roaming Package (included shareable and non-shareable) and Greater China Data Roaming Package, data roaming usage in Mainland China or in Macau will be deducted from non-shareable Mainland China Data Roaming Package first, then it will be deducted from Greater China Data Roaming Package, then it will be deducted from shareable Mainland China Data Roaming Package. After that, it will be deducted from Mainland China & Macau Data Roaming Package.
5. Unless otherwise specified, Service Plan included usage applies to local use only and will be calculated on a per minute basis.  Any usage of less than one minute will be counted as one minute. When you use the Call Waiting service and are connected to more than one telephone line, airtime will be calculated according to the total time spent on all connected lines during call waiting.
6. Starting from 14 July 2023, all users of the 1O1O / csl / Club Sim Sim monthly service plan can enjoy wavier for local data usage provided by the registered SIM card when streaming Now TV video contents and browsing on the Now TV app in Hong Kong. For avoidance of doubt, the local data usage waiver is not applicable to data usage that incurred for downloading and updating of the App. The mobile data usage for viewing of video advertisement broadcasted in the Apps, accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Apps will be deducted from your Service Plan. If customers download and/or use the Now TV app overseas, they may need to pay additional roaming data charges.
7. Customers subscribing to this plan with 24/36-month commitment period can enjoy one of the following Now TV service packs for 12 months: Junior Pack (without set-top box), STEM Learning Pack (without set-top box) or Now True On Demand (without set-top box) (each a "Now TV Value-Added Service Pack").  The first 12 months' basic fee of the Now TV Value-Added Service Pack will be waived from the commencement date of the dedicated service plan.  HK$68 monthly fee will apply from the 13th month, billed through CSL monthly statement until customer provides minimum 30 days' prior notice or other period as required by the service contract of CSL. This offer excludes Now TV set-top box and is not applicable to existing customers of Now TV with set-top box.  The relevant Now TV Value-Added Service Pack and Now TV services are provided by Now TV Limited and are subject to Now TV Limited’s terms and conditions; For details, please see Now TV’s website at https://nowtv.hk.
8. Free Ocean Park Hong Kong adult admission tickets (the “Tickets”) is applicable for customers subscribing to this plan with 36-month commitment period. Tickets are subject to availability and will be provided on a first-come-first-served basis while stocks last. CSL Mobile Limited (“CSL”) is not the supplier of the Tickets.  CSL makes no representation of or guarantee to any aspect of the Tickets and shall not in any way be liable to any matters in relation to the Tickets.  No compensation shall be forthcoming under any circumstances.  For enquires about the Tickets, please contact the relevant supplier directly.
9. Ocean Park Hong Kong gift shops 5% discount offer (the “Discount Offer”) is applicable for customers subscribing to this plan with 24/36-month commitment period. Eligible customers can enjoy the Discount Offer until 31 December 2025.  The Discount Offer is subject to availability and will be provided on a first-come-first-served basis while stocks last. CSL is not the supplier of the Discount Offer.  CSL make no representation or guarantee to any aspect of the Discount Offer and shall not in any way be liable to any matters in relation to the Discount Offer.  No compensation shall be forthcoming under any circumstances.  For enquires about the Discount Offer, please contact the relevant supplier directly.
10. Redemption dates for the giant panda-themed commemorative edition SIM cards will be announced in due course. Eligible customers will receive an SMS with collection details. The SIM cards will be available in limited quantities on a first-come, first-served basis while stocks last.
11. Call Filtering and Overseas Call Alert Service is subject to relevant Terms & Conditions, please visit https://www.hkcsl.com/en/call-filtering-service/ for details.
12. If the Plan is terminated prior to the expiry of the relevant commitment period for any reason, Eligible Customers will be required to pay the outstanding monthly fees for the remaining contract period for the value of the Offer. 
13. Unless otherwise stated, the Offer cannot be used in conjunction with any other promotional or discount offer and is non-transferable or exchangeable for cash or other products.
14. The General Terms and Conditions of CSL Mobile Limited (“CSL”) apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and you in respect of the Designated Plan and the goods and services of CSL.
15. We reserve the right to vary or cancel this Promotion and/or amend these Terms and Conditions at any time without notice.  The Provider reserves the right to amend the relevant terms and conditions governing the use of the Offer at any time without notice.
16. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.  In the event of dispute in relation to this Promotion, our decisions shall be final.  In the event of dispute in relation to the use of the Offer, the Provider’s decisions shall be final.