Payment method
Autopay
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(1) Tap & Go |
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(2) Visa/MasterCard/UnionPay |
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(3) Bank account |
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Please call our Customer Service Hotline on 2512 3123 to register |
PPS
(payment transaction updated in 2 working days)
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Merchant Name |
: CSL Mobile Limited |
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Merchant code |
: 57 (Bill type: 02) |
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1) |
PPS by Phone: 18031 |
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2) |
PPS by Internet: www.ppshk.com |
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3) |
PPS on Mobile: Download “PPS on Mobile” App |
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4) |
PPS Hotline: 900 00 222 329 |
Faster Payment System (FPS) (for personal customers only)
(payment transaction updated in 2 days)
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Opt for “Pay with FPS” using a participating bank’s FPS app to scan the FPS QR code on your bill in order to make payment. |
Automated Teller Machine
(payment transaction updated in 2 working days)
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1. |
ATM |
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Use your ATM card to settle your bill at any ATM labeled “Bill Payment Service” by selecting “CSL Mobile Limited” as the merchant. Enter “02” for bill type, then your “Account number”. |
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2. |
Jetco |
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Pay your bill at any ATM labeled “Jet Payment” by selecting “PCCW” as the merchant, then enter your “Account number”. |
Online/Mobile bill payment
(payment transaction updated in 2 days)
Use Tap & Go, PPS, FPS, Visa/MasterCard/UnionPay, Octopus, PayMe, AlipayHK or WeChat Pay HK to pay bill via csl app and website:
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1. |
csl app – log into the csl app, access “Bill” and pay your bill. |
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2. |
csl website – log into https://www.hkcsl.com, go to “My Account” and click “View Bill”. Then pay your bill. |
In person
(payment transaction updated in 2 days)
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1. |
Present the QR code under My HKT/csl app or take your bill to a designated csl shop or 7-Eleven for cash payment. |
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2. |
Use Tap & Go, EPS, Octopus or Visa/MasterCard to pay at the Payment Kiosk in any designated csl shop. |
Business customers
Please take your bill to:
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1. |
Designated csl shop for cash or cheque payment |
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2. |
7-Eleven for cash payment |
Notes:
This bill is in respect of fees for services provided by PCCW Limited and/or one or more of its subsidiaries (including companies within the HKT Group), including but not limited to Hong Kong Telecommunications (HKT) Limited, PCCW Global Limited, CSL Mobile Limited, PCCW Media Limited, PCCW OTT (Hong Kong) Limited, Moov (Hong Kong) Limited, HKT Services Limited and Netcare Limited.
All enquiries or disputes concerning any bill must be made to the relevant service provider within 30 days of the relevant bill issue date. Otherwise, the bill will be deemed to be in order and accepted by the customer.
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