Not available to prepaid card users.
If you use a prepaid card,
please login here.
Activation Offer | Services, Charges & Inquiry | IDD Service |
Roaming Data Service Setting | csl Wi-Fi and csl VoLTE Service (Prepaid SIM card customers) | Recharge Methods and Bonus |
Activation Pack | 78GB / 365 days local data | 30GB / 365 days local data |
Stored value | $20 | - |
Activation Bonus Promotion till 31 Dec, 2024 |
2000 / 365 days Local voice minutes | 1000 / 365 days Local voice minutes |
Services, Charges & Inquiry | ||||||||||||||||||||||
Local Voice Call1/Call Forwarding1 | First 200 minutes of every calendar month | 21:00 – 08:59 | $0.06 / Minute | |||||||||||||||||||
09:00 – 20:59 | $0.12 / Minute | |||||||||||||||||||||
After 200 minutes | $0.25 / Minute | |||||||||||||||||||||
IDD Voice Call 1,2 (With effect from 1 August 2023) |
To China | $0.99/min + local airtime $0.25/min2 | ||||||||||||||||||||
To other destinations | Charges ^+ local airtime $0.25/min2 | |||||||||||||||||||||
Roaming Voice Call | Details Service Charges | |||||||||||||||||||||
Voice Mail 6 | $5 / 30 days | |||||||||||||||||||||
Call Filtering Service |
$0^ |
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Local Caller Number Display | Free of Charge | |||||||||||||||||||||
Roaming Caller Number Display | Free of Charge | |||||||||||||||||||||
^ Promotion till 31 Dec, 2024 |
Messaging Services | ||
Local SMS3 |
$0.3 / SMS (Intra-network) $0.7 / SMS (Inter-network) |
|
IDD Voice call1,2 (With effective from 01 August 2023) |
To China | $0.99/Minute + Local $0.25/Minute2 |
To Other destinations | Charges~ + Local $0.25/Minute2 | |
International SMS3 |
To China: $1.5 / SMS To Other Countries: $1.8 / SMS |
|
Roaming SMS | $3 / SMS | |
MMS (sent from Hong Kong) |
To a Hong Kong mobile number or email: $1/ MMS To an overseas mobile number: $3/ MMS |
|
Day-pass | Charges | Subscription |
Data Day-Pass (42Mbps14 data speed) | ||
3-day / 4GB | $18 | *101*199*17# |
30-day /Unlimited data5a [Auto Renew]4b After reached 10GB of mobile data usage, speed will be lowered to 512kbps. |
$28 | *101*199*22# (Un-subscription : *101#199*22#) |
30-day /Unlimited data5b [Auto Renew]4b After reached 30GB of mobile data usage, speed will be lowered to 512kbps. |
$48 | *101*199*23# (Un-subscription : *101#199*23#) |
365-day / 10GB | $60 | *101*199*13# |
365-day / 30GB | $98 | *101*199*21# |
365-day / 80GB (Free 2,000 local mins.) | $198 | *101*199*14# |
365-day / 150GB (Free 2,000 local mins.) | $298 | *101*199*15# |
APAC Roaming Data Pass (~ Applicable to: Mainland China, Macau, Taiwan, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, The Philippines, Australia, New Zealand, Vietnam, Cambodia, India) |
||
8-day / 1GB | $68 | *101*602*15# |
365-day / 1GB (Free 10GB 30-day local data) | $88 | *101*602*11# |
Mainland China, Macau, Taiwan Data-Pass | ||
365-day / 1GB (Free 10GB 30-day local data) | $48 | *101*601*16# |
365-day / 2GB | $60 | *101*601*24# |
Service Inquiry | |
Balance & subscribed service checking | *101# |
Administration Fee 6 | $3 / 30 days |
Prepaid SIM Card Validity 7 | 365 days |
Maximum Stored-Value Limit | $5,000 |
No need to apply for the service nor require any deposit, you can make high quality IDD calls with your Prepaid SIM Card.
Make an IDD call:
Press 001 / 1718 + Country Code/Area Code + Telephone Number
Notes:
• The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
After you arrive at roaming destination and successfully subscribe to roaming data service, just simply follow the guide below to set the correct APN name to ensure the roaming data service works properly.
Set the APN name as “mobile”
Android
Settings > Wireless & Network > More Settings > Mobile networks > Access Point Names > +New APN > APN > Insert "mobile“
iOS
Settings > Cellular > Cellular Data Network > APN: Insert "mobile"
Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com
1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "CSL".
2. Launch your internet browser.
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
4. Login to the service:
i) Choose "Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service. (Forgot password, press *111# to reset)
5. After login, a new offline window will be pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6.If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service.
To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
Benefit of using VoLTE:
1. Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2. Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
Must have items for using VoLTE:
• VoLTE-compatible handset
• Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
• Activate the handset’s VoLTE function:
- iPhone
- Samsung
- LG
- Sony
- Huawei
- Xiaomi
Remarks:
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
• Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
• VoLTE Video call is only available when both users are using VoLTE service.
• For enquiries, please call 179179.
Recharge Methods:
1. Via Your Mobile recharge voucher
You can purchase Your Mobile recharge vouchers at any Your Mobile dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
Recharge method: i) Call Recharge Service Hotline 179179 or ii) Press *109 * PIN # SEND |
2. Online top-up via recharge voucher or credit card / Alipay
• Use your prepaid card to visit http://prepaid.hkcsl.com
• Enter the PIN printed on the recharge voucher or follow the instructions and recharge with a credit card / Alipay.
echarge value | Bonus | Extension of card validity (count from top-up date) |
Below HK$49.9 | Not applicable | 30 Days |
HK$50 - HK$199.9 | 10% of recharge stored-value | 180 Days |
HK$200 - HK$299.9 | 20% of recharge stored-value | |
HK$300 or above | 30% of recharge stored-value |
Extra bonus promotion (Promotion period until 31 Dec, 2024 )
Recharge value | Extra 30-day local data* |
$50 | 10GB |
$100 | 20GB |
*Remark:
Service Hotline 179 179