Service & Tariff
Face Value |
$148
|
Activation Pack6 |
Hassle-free Mainland China, Hong Kong, Macau data for 1st 8 days7
Data transmission speed will be adjusted to 128kbps when data usage reaches 2GB within the first 8 days.
Extra 4GB Mainland China, Hong Kong, Macau data for 365 days thereafter
Unlimited csl Wi-Fi9
|
Usable Bonus value |
HK$20 |
Data Pass / Add-on Service |
Hong Kong Data Pass8 |
$168 / 28GB |
*101*801*5# |
$238 / 40GB |
*101*937*15# |
Mainland China, Hong Kong & Macau Data Pass8 |
$60 / 2GB |
*101*808*12# |
Mainland China & Macau Voice Package8 |
$28 / 20mins |
*101*803*3# |
The valid date of above service/pass will be 365 days. |
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600Mbps is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
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Data Passes and 30-Day Pass:
a. |
Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period. |
b. |
You may subscribe more than one 2-Hour Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
c. |
You may subscribe more than one 1-Day/3-Day/7-Day Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
d. |
30-Day data pass will be renewed automatically every 30 days (23:59 on 30th day) after subscription. Any unused usage cannot be carried forward to the next 30-Day period and will be forfeited at the end of the respective period. To unsubscribe this service, please login csl app to cancel the service from package subscription, the cut-off time is 23:59 on the expiry date. If you subscribe to multiple 30-Day Data Passes simultaneously, the system will follow the last subscribed 30-Day pass expiry date and will be auto-renewed. Previous 30-Day Data Pass subscribed will end upon original expiry date (23:59). |
e. |
You may subscribe more than one 365-Day Data Pass, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes will be extended 365 days after subscription of 365-Day Data Pass and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. Prepaid SIM card validity. |
f. |
If you subscribe to multiple 2-Hour and 1-Day/3-Day/7-Day Data Passes simultaneously, all the 2-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 2-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (c) of this clause. |
g. |
If you subscribe to multiple 1-Day/3-Day/7-Day and 30-Day Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (d) of this clause. |
h. |
If you subscribe to multiple 2-Hour, 1-Day/3-Day/7-Day and 30-Day Data Passes simultaneously, all the 2-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 2-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Data Passes, validity of which will be in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Data Passes. |
i. |
If you subscribe to multiple 2-Hour, 1-Day/3-Day/7-Day, 30-Day and 365-Day Passes simultaneously, all the 2-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 2-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Data Passes, validity of which will be in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Data Passes, validity of which will be in accordance with sub-clause (c) of this clause. . After the local Mobile Data included in all the 30-Day Passes has been used up, your local Mobile Data usage will be deducted from the 365-Day Data Passes. |
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2-Hour Data Pass includes a continuous 120-minute session upon your subscription.
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1-Day/3-Day/7-Day/30-Day/365-Day Pass is based on a continuous 24-hours per day.
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After activation of Pay As You Go Local Data service, if there is no any activated Data Pass or its data has been used up, Local Data will be counted as $1/100MB. To unsubscribe this service, please login csl app to cancel the service from package subscription.
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Other Services
Local Voice Call 1 |
$0.1/ min |
IDD Voice Call 1
(With effect from 1 Aug 2023) |
To China |
$0.99/min+ local airtime $0.25/min2 |
To other destinations |
Charges#+ local airtime $0.25/min 2 |
Roaming Voice Call1 |
|
Receiving call/Outgoing calls to HK/local roaming |
Call others |
From Mainland China/Macau/Asia Pacific* |
$3/ min |
$18/ min |
From USA/Canada/Europe* |
$8/ min |
$18/ min |
*Only applicable to designated destinations,details please refer Roaming Voice Call. |
Local SMS4 |
Intra:$0.3/SMS
Inter:$0.7/SMS |
International SMS4(sent from Hong Kong) |
To China:$1.5/SMS
To International:$1.8/SMS |
Roaming SMS |
$3/ SMS |
MMS (sent from Hong Kong) |
To a Hong Kong mobile number or email: $1/ MMS
To an overseas mobile number : $3/ MMS |
Video Call3 |
$1/min (Intra-network)
$2/min (inter-network)
To other countries: International video call charge
(3G Service will be ended on 31 May, 2021) |
Voice Mail |
$5/ 30 day |
Call Filtering Service |
$0^ $22 / 30-day (auto-renew every 30 days) |
^ Promotion till 31 Dec, 2024
#
- Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": Off-Peak hour IDD charge $8.2 (per minute), Peak hour IDD charge $8.8 (per minute).
- Calls to UK telephone numbers starting with "1718+441534", "1718+441481", "1718+441624": Off-Peak hour IDD charge $1.98 (per minute), Peak hour IDD charge $2.58 (per minute).
Service Inquiry
Administration Fee 11 |
$3/30 day |
Prepaid SIM Card Validity14 |
365 day |
Recharge Value |
$50, $100, $200, $300 |
Account inquiry & Service subscription |
1. Press *109#,OR
2. Login to “My Account” |
|
IDD Service
No need to apply for the service nor require any deposit, you can make high quality IDD calls with your Prepaid SIM Card.
Make an IDD call:
Press 001 Country Code Area Code Telephone Number
Notes:
• The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
1. |
Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period. |
2. |
The valid date of “Data Pass” will be same as card validity. The longest valid date is 365 days. |
3. |
You may subscribe more than one “Data Pass” with same destination. All the Data Passes in “Data Pass” will be valid until card validity, you may use the Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
4. |
India & Cambodia only provide 3G service. |
5. |
Ability of mobile data service depends on your roaming destination or the local network coverage. |
6. |
After you have reached the fair usage level for “Unlimited Data Pass”, you can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached the fair usage level and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. |
7. |
You may subscribe to multiple unlimited roaming data pass (same roaming destinations and same duration). When applying for an unlimited roaming data pass, the remaining data balance of the existing roaming data pass will be forfeited, and the new entitlement will take effect immediately. |
8. |
The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming. |
1. |
“Mainland China & Macau Voice Package” only applicable for receiving calls at local roaming and outgoing calls to HK/local roaming. Usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
2. |
International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return from our system, even if the called number is busy or unanswered . |
Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.
Before you login to use csl Wi-Fi service, you need to:
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insert this Prepaid SIM Card into your Wi-Fi enabled handset and get csl Wi-Fi service password by dialing *111# from your handset; and
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set-up your handset – please refer to your handset user guide for instructions.
How to login:
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Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
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Launch your internet browser.
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Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
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Login to the service:
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Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
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Enter your mobile number and PIN to login to the service.
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After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
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If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf. To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
csl VoLTE Service (Prepaid SIM card customers)
csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
Benefit of using VoLTE
|
1) |
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
|
2) |
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
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Must have items for using VoLTE:
|
● |
VoLTE-compatible handset
|
● |
Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
|
● |
Activate the handset’s VoLTE function: |
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- iPhone |
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- Samsung |
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- LG |
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- Sony |
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- Huawei |
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- Xiaomi |
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
● |
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
|
● |
VoLTE Video call is only available when both users are using VoLTE service.
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● |
For enquiries, please call 179179.
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Viu Paid members can enjoy a wide array of the later Asian drama, Japanese anime and classic TV shows!
* Viu Smart TV app is compatible with designated Samsung, LG, Sony, Apple TV models and TV casting is possible with Chromecast and Airplay, and do not apply to Movies and other selected programs
Service Charge
30-Day Data Pass
(auto-renew) |
Charge and content |
Subscription |
$38 |
Unlimited
(network maximum speed will be adjusted to 512kbps when data usage reaches 2GB) |
Free Viu Premium Service*
Data used on Viu app will be waived^ |
Click here |
$48 |
Unlimited
(network maximum speed will be adjusted to 512kbps when data usage reaches 6GB) |
$78 |
Unlimited
(network maximum speed will be adjusted to 512kbps when data usage reaches 18GB) |
* Promotion till 31 Dec, 2024
# “No Video Ads” is not applicable after 1 Oct, 2024
^ The local data usage of Viu Premium service for viewing & download programs will be waived. The local Mobile Data usage included in the Service can be used for browsing, downloading and viewing videos within the Viu App only. The Mobile Data usage for viewing of video advertisement broadcasted in the Viu App, accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Viu App will be deducted from your Service Plan..
How to activate:
-
Insert the csl prepaid SIM card into a smartphone
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Download Viu app from Google Play / Apps Store
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Login using mobile data
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Enjoy Viu!
Viu Premium Service (“the Service”) Terms and Conditions
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「“Viu Paid Service” means “Viu Premium” (as applicable in the context).
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Viu Premium Service subscribers can enjoy the following functions: dramas, access with a smart TV, downloads, no video ads (not applicable after 1 Oct, 2024) ads and Full HD quality.
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Downloaded videos can be retained by the Viu app for 7 days only.
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The Service is provided by PCCW OTT (Hong Kong) Limited (“PCCW”) and is provided pursuant to the Viu terms and conditions set out in http://www.viu.com/ott/hk/.
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The Service is provided to customers from CSL Mobile Limited (“CSL”) who subscribed for certain of CSL’s mobile service plans with data (“CSL plan(s)”). To utilize the Service, you are required to subscribe for the Service and download and successfully install the Viu app from Google Play or App Store through eligible mobile devices. In order to use the Service, you will be required to register for a Viu account, and acknowledge and accept certain terms and conditions and the personal information collection statement of PCCW.
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The Service is available in Chinese and with Chinese subtitles, and some content also has English subtitles.
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Unless specified from the above offer, you are using local data to access to the Service, the utilized data usage will be deducted from the entitlement of your local data plan.
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You shall not, or permit any other person to sell, reproduce, copy, distribute, broadcast, transmit, re-transmit, modify, exploit the Services or any of its contents by any means or reverse engineer any content consisting of downloadable software.
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The Service’s programs and content are only for your personal viewing and access. You shall not, or permit any other person to show, play, use, access or view the Service and its content for any public or commercial purpose in any place.
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PCCW reserves the right to edit, change, withdraw and/or withhold any programs or content on the Service at any time without notice and for any reason.
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The use and the provision of the Service are governed by the relevant terms and conditions of the Service by PCCW (http://www.viu.com/ott/hk/) and CSL (https://www.hkcsl.com/en/csl-local-prepaid-sim-card), respectively, as amended from time to time. You shall be deemed to have agreed to and be bound by such terms and conditions of Service upon the downloading and opening of the Viu App.
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Video quality depends on your mobile device, service location, network coverage and usage
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CSL is not the provider of the Service and hence CSL does not provide any representations or warranties regarding the Service.
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PCCW is not the provider of CSL plans and hence PCCW does not provide any representations or warranties regarding the CSL plans or any related mobile services.
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You acknowledge that should you subscribe for the Service via CSL, CSL shall act as the billing agent to bill you for the use of the Service and shall receive from you the fees for the Service.
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Your subscription for the Service will form part of the Mobile Service Agreement between CSL and yourself.
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Should there be any inconsistencies between the English version and any other language versions (if any) of these Terms and Conditions, the English version shall prevail.
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Any usage of local Voice Call, IDD Voice Call and Roaming call will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
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$0.25/min airtime charges apply when using IDD service. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
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Intra-network video call is made call within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. For details on international video call charges, please visit our website www.hkcsl.com or call our hotline 179 179.
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Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks.
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600Mbps is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. Compares to other commercially launched mobile networks available to customer in Hong Kong as of 1 Oct 2017.
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All entitlement of this card will start deducting since card activation. Validity of “First 8-day Mainland China, Hong Kong and Macau data pass” is 8 days and service will be terminated on the 8th day at 23:59 since card activation. Validity of “365-dayMainland China, Hong Kong and Macau data pass (2GB)” is 365 days and service will be activated on 9th day at 00:00 while it will be terminated on 373th day at 23:59 since card activation.
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After you have reached 2GB of mobile data usage (the fair usage level for “First 8-day Mainland China, Hong Kong and Macau data pass”), you can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 2GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
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Data pass / Add-on Service
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1-day / 365-day data pass will be valid for 1-day / 365-day and based on a continuous 24-hours per day. The cut-off time of daily usage is 23:59 HK Time (GMT+8:00) of the subscription day regardless of the activation time of local/roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time. The roaming data service coverage are subject to change from time to time without prior notice, for details, please click here . Ability of mobile data service depends on your roaming destination or the local network coverage.
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If you subscribe to multiple “Hong Kong Data Pass” simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period.
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You may subscribe to multiple 1-day “Mainland China, Hong Kong & Macau data pass” simultaneously and the validity of all passes will be extended to 23:59 HK Time (GMT+8:00) of the "n" day. "n" means the number of Day data pass subscribed simultaneously. You may use the Mobile Data usage included in all the passes at any time during the extended validity period.
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If you subscribe to multiple 365-Day “Mainland China, Hong Kong & Macau data pass” simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Mobile Data usage included in all the Data Passes at any time during the extended validity period.
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If you subscribe to multiple 1-Day/365-Day “Mainland China, Hong Kong & Macau data pass” simultaneously, all the 1-Day Data Passes will be used first. After the Mobile Data included in all the 1-Day Data Passes has been used up, your Mobile Data usage will be deducted from the 365-Day Passes, validity of which will be in accordance with sub-clause (d) of this clause.
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If you subscribe to multiple “Hong Kong Data Pass”, 1-Day/365-Day “Mainland China, Hong Kong & Macau data pass” simultaneously, all the “Hong Kong Data Pass” will be used first in accordance with sub-clause (b) of this clause. After the Local Mobile Data included in all the “Hong Kong data pass” has been used up, your Mobile Data usage will be deducted from the 1-Day and 365-Day “Mainland China, Hong Kong & Macau data pass”, validity of which will be in accordance with sub-clause (e) of this clause.
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If you purchase any data pass before the 8th day at 23:59 since card activation, the data pass will be used first. And will be in accordance with sub-clause (a) – (f) of this clause.
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“Mainland China & Macau Voice Package” only applicable for receiving calls at local roaming and outgoing calls to HK/local roaming. Usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
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Please refer to "csl Wi-Fi Service" for details.
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Administration Fee will be imposed once you activate this Prepaid SIM Card. This fee will be waived for the first 30 days after activation, then will be deducted on the subsequent day and thereafter every 30 days.
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Validity of the Prepaid SIM Card will be extended for 180 days from the date of recharge upon every recharge of HK$50 or above, the validity will be extended for 730 days from the date of recharge upon every recharge of HK$1,000.
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Terms & Conditions apply. For details, please contact 24-Hour customer service 179179.
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We reserve the right to terminate your mobile service without prior notice if your remaining balance is $0 or less and no usage in past consecutive 3 months.
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The mobile service provided under this prepaid SIM is a 4G-LTE service. In areas outside of our 4G coverage, you will be provided with a 3G mobile service. Actual speeds that customers experience are considerably less than the specifications and will be affected by the devices used., locations, network conditions and other extraneous factors.
Get Up To 30% Recharge Bonus^
Recharge Bonus^:
Recharge value (Per transaction) |
Bonus^ |
Card validity extension period (Day) |
$300 or above |
30% of recharge value |
180 days |
$200 - $299.9 |
20% of recharge value |
180 days |
$50 - $199.9 |
10% of recharge value |
180 days |
$20 - $49.9 |
Not applicable |
30 days |
When the stored-value is about to be used up, or you want to extend the Prepaid SIM Card's validity; you need to recharge your Prepaid SIM Card by any if the following methods: